Store Director Higher Education

Shalinda A. Baptist

**** ******* *****

Memphis, TN 38134

Phone: 615-***-****

Email: ad7ntl@r.postjobfree.com

LinkedIn: linkedin.com/in/shalindabaptist

Summary:

Dynamic, accomplished, and motivated leader with a successful 23+ year track record in upper management. Adept at mastering partnerships and enkindling customer experiences, I bring a diplomatic and tactful approach when interacting with professionals and non-professionals at all levels. Accustomed to handling sensitive situations and confidential records, I have consistently produced financial growth, accurate reports, and met desired timelines. My flexibility, versatility, and ability to transcend cultural differences contribute to my poised and competent leadership.

Career Experience:

Multi-Unit Store Director/Area Director/Market Leader

FOLLETT HIGHER EDUCATION GROUP LLC - Group 6, Southeast Region 22

Apr 2011 - Present

1.Strategic Focus:

oZooming out to encompass market trends, competitive landscapes, and untapped opportunities, I chart the course, aligning business objectives with organizational goals.

2.Operational Excellence:

oEnsuring seamless operations across multiple units, I fine-tune processes, eliminate discord, and elevate performance—from supply chains to customer experiences.

3.People Leadership:

oInspiring, mentoring, and cultivating greatness within my team, I recognize that people are our most valuable assets.

4.Cultural Stewardship:

oInfusing purpose, values, and camaraderie into the workplace, I create a harmonious environment where everyone collaborates with a synergic view and energy.

5.Financial Discipline:

oManaging budgets, P&L statements, and revenue streams, I strike the right balance between growth and fiscal responsibility.

6.Stakeholder Collaboration:

oCollaborating with partners, clients, and community leaders, I foster connections and drive mutual success.

7.Resilience and Adaptability:

oEven amidst market shifts, crises, or unexpected challenges, I remain unwavering to find harmony.

8.Legacy Building:

oLeaving behind a legacy of growth, impact, and inspiration, I elevate businesses, empower teams, and transform communities.

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