Customer Service Assistant Manager

Cecilia Munoz

Customer Service Representative

Sacramento, CA 95822

***************@*****.***

+1-916-***-****

Seeking a long term customer service position where I am able to grow within the company. Work Experience

Amazon Fulfillment Associate

Amazon Warehouse - Sacramento, CA

January 2023 to September 2023

• Night shift Packer

• Sort packages in correct cart

• Load packages in trucks

• Scan and sort packages

Assistant Manager

StorQuest Self Storage - Sacramento, CA

June 2022 to June 2023

Assistant Manager, manage auctions, take payments, send collection letters, make phone calls, maintain store clean

Call Center Representative

Fanueil Group - Sacramento, CA

June 2019 to June 2021

Answer inbound calls, document the call, MV paperwork Medical Assistant

Rebecca Jordan, M.D. Family Practice - Sacramento, CA December 2017 to June 2019

Front Office: Meet and greet incoming patients; patient registration; answered phones, scheduled appointments, verified insurance, authorizations, and eligibility, collected payments, processed referrals, prescription refills, release forms, scanned, faxed and records management. Back Office: Roomed patients, prepared and maintained exam rooms, recorded patient vitals, histories and chief complaints, and prepared patient for Physician exam. Education

Diploma in Medical

Brightwood College - Sacramento, CA

December 2016 to January 2018

High school diploma

Luther Burbank High School

Additional Information

General Office Skills:

• Schedule Appointments

• Customer Service

• Cashier

• Multi-Line Phones

• Computer Literate

• Typing/Data Entry

• Operate Office Machines

• File/Alpha and Numerical

• Prepare Charts

• Cleaning

Personal Qualities:

• Friendly

• Patient

• Committed

• Confident

• Punctual

• Responsible

• Hard Working

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