Office Manager Ticket

Cell +1-346-***-**** ***** HUFFMEISTER RD APT ****

Ticketing Office Manager E.Mail ***********@*****.*** CYPRESS TX 77429-5794

PIA-Booking Office Karachi

MUKHTIAR ALI

ABBASI

Professional

Summary:

I am a dedicated professional with over three decades

of experience at Pakistan International Airlines, where I

began my journey on August 23, 1987. Over the years,

I've had the privilege of contributing to various facets

of the airline's operations.

In 2008, I transitioned into the dynamic world of

marketing within the organization. My educational

background includes a Masters in Public Administration

with a specialization in Human Resources, along with a

Masters in Economics, reflecting my passion for both

management and economic dynamics.

My diverse roles within PIA have equipped me with a

wealth of expertise. I've excelled as a Flight Inventory

Controller and demonstrated my prowess in Revenue

Management as a Route Manager in KSA. My tenure in

Flight Operations as a Marketing Manager further

honed my skills.

Currently, I hold the position of Ticket Office Manager

at the PIA Sales Office in Saddar, Karachi. I take

immense pride in consistently surpassing revenue

targets, a testament to my commitment to excellence. I

am heartened by the positive feedback I've received

from esteemed customers, who have taken the time to

express their satisfaction through letters, emails, and

Google reviews. This includes an impressive five-star

rating on Google.

Furthermore, I've pursued professional qualifications in

both the SABER and HITIT reservation systems,

further enhancing my proficiency in the airline industry.

I've also been recognized with certificates in Customer

Care from PIA, underscoring my dedication to providing

exceptional service.

PAKISTAN INTERNATIONAL AIRLINES

Experience PIA-Joining-23/AUG/1987

Present Assignment:

Ticket office Manger-PIA Booking Office-karachi

Previous Assignment

Assigned Inventory controller Domestic/International CRC

Assigned Supervisor Hajj operation at PIA Hajji Camp Karachi.

Posted PIA Reservation Hajj Flights Controller Makkah, KSA

Posted Ticket Office Manager at Mascot,OMAN 2011

Posted PIA Hajj controller at Makkah KSA 2011

Posted PIA Hajj controller at Jeddah KSA 2012 {Hajj-Optn}

Assigned Route Manager KSA {Revenue Management)E

Assigned Manager Flight operation COMMERCIAL at “Situation Room”

MANAGER

KSA RAVENUE MANAGEMENT JAN1EC201

Reservation / Ticketing / ASR Course.

Trainings

Tariff & Ticketing Basic Course. {SABRE}

Customer care & Leadership Skills.

Junior Management Training (MMC)

Senior Management Training (SMC)

Crane PAX – PIA Key Agent User Interface Hitit-training

Crane PAX – Reservation & Ticketing Hitit- training.

Educational

Qualification

BSc-Bachelor of Science 2nd class

MA-Economics 2nd class

MPA-Master of Public Administration GPA 3.18

Father’s Name : Muhammad Moosa

CNIC : 42501-1499908-7

Date of Birth : 01/03/1965

PIA-ID : 46875/Permanent

Department : PIA-Commercial

: House A-536,KDA Market- Gulshan e Iqbal

: Block-3 Karachi

SENIOR VICE PRESIDENT HR ADMIN PIACL

Appreciation

Certificates COUNTRY MANAGER MASCOT OMAN PIACL

DIRECTOR MARKETING PIACL

GM INTERNATIONAL PAX SALES PIACL

CHIEF COMMERCIAL OFFICER PIACL

GENERAL MANGER FILGHT OPTNs PIACL

CHIEF EXECUTIVE OFFICER/PRESIDENT PIACL

Achievements

1st Position Performance at CRC Inventory controller-Domestic

Flights, 21,866 new PNRs added in the system.

02Billian extra Revenue enhancement as Route Manager KSA

{PIA-Revenue Management} 2016.

80-million-Revenue Increased at PIA-DSO KBO, COUNTER

SALE. Reservation and ticketing 2020-ISO 2019.

2.2millian recovered from Canadian High Commission.

05-MILLION Recovered from State Bank of Pakistan MNA-TV-

Vouchers.

Contact this candidate