N A Virtual Sales
Resume:
I N T E R N A T I O N A L B U S I N E S S A D M I N I S T R A T O R
M A S T E R I N E L E C T R O N I C E N G I N E E R ( I N P R O G R E S S ) MICHELLE SERNA GONZALEZ
CONTACT
LANGUAGES
English Fluent
SKILLS
PROFESSIONAL PROFILE
Experienced hostess and server with a strong
background in providing exceptional customer
service and creating a welcoming atmosphere for
guests. Ability to manage a high volume of guests
while maintaining professionalism and efficiency.
Skilled at coordinating reservations, providing
personalized dining experiences, managing multiple tables, and ensuring guest satisfaction.
Administrator with knowledge in E-commerce and
virtual sales, inventory management, invoices,
suppliers and personnel within the organization,
budget management capacity; leadership in
commercial campaigns and creation of social
networks. Electronic engineering in training, with experience in t in soldering, electrical connections, coaxial, audio, video, analog and digital
connections. Knowledge, experience and use of
tools.
Quality Management
Developing Budgets
Coaching
Handles Pressure
Strategic Planning
Innovation
Entrepreneurship
Attention to detail
Problem-solving
Customer service
Teamwork
Time Management
EDUCATION
***********************@*****.***
Spanish Native Language
French Beginner
COLLEGE OF SAN
FRANCISCO of
(In progress)
Electronic Engineering
HARVARD
BUSINESS SCHOOL
(In progress)
Technology Entrepreneurship:
Lab to Market
UNIVERSIDAD DE IBAGUÉ
Bachelor's Degree: International
Business Administration
PROFESSIONAL EXPERIENCE
Supervisor
Company: Bon Appétit 2024
Experienced and results-driven supervisor
with a proven track record of leading and motivating teams to achieve organizational goals.
Strong communication, able to effectively delegate tasks and provide guidance to team members.
Skilled in problem-solving and decision-making, with ability to adapt to changing circumstances.
Cashier / server
Company: Chick-Fil-A 2023
Responsible for processing cash, debit, credit and check transactions using a cash register or other point-of-sale system in a retail environment. Preparing drinks, Serve diners with quality in the registration and collection area, ensuring their satisfaction with the service received. Mention the promotions and specialties of the restaurant. Being in charge of Drive-Thru Service with a warm and huge welcoming professionalism. Hostess / Cashier / Server
Company: Galpao Gaucho Cupertino 2023
Welcome customers to the restaurant and carry out the registration to laterarrive at their respective table. Make reservations in the system. Receive, deliver and guard cash, Apple Pay transactions, credit cards. Serve diners with quality in the registration and collection area, ensuring their satisfaction with the service received. Mention the promotions and specialties of the restaurant
Cashier / Server
Company: Sultan’s Kebab 2022
Serve diners with quality in the registration and collection area, ensuring their satisfaction with the service received. Mention the promotions and specialties of the restaurant. Receive, deliver and guard cash, Apple Pay transactions, credit cards. Electronic Technician
Company: Michelle’s Electrónicas (Experience at Colombia) Installation, repairing and maintenance of electronics systems and equipment. Repairing electrical, audio and video cinnections.
Contact this candidate