Program Manager Supply Chain

PROFESSIONAL SUMMARY

Experienced and hardworking senior leader with a history of working as a project and program manager in various Fortune 100 industries (aerospace, tech, smart energy). Demonstrated ability to lead cross-functional teams and manage complex projects. Proficient in using agile methodologies. Dedicated to creating a culture that supports business objectives and improves operations.

Areas of expertise include:

•Agile Software Development

•Application Modernization

Project/ Program Management

•Data Analytics

•Requirements Gathering

•Azure DevOps

•Root Cause Analysis

•Stakeholder Engagement

•System Integrations

•Vendor Management

•Key Performance Indicator (KPI)

WORK EXPERIENCE

Microsoft, Remote Oct 2022– Present

Senior Technical Program Manager (Cloud, Innovation, & Operations Engineering)

•Identifies highly complex opportunities and gaps in the implementation of multiple feature areas within Data Center builds for Supply Chain (e.g., product, service) across divisional boundaries including comparison of various quality and performance metrics to various solutions.

•Supports M365 Application under Engineering, Procurement, Construction (EPC) Programs and initiatives that support data center builds; Global Supply Chain Management application for Sourcing, awarding, and documenting agreements (Purchase Agreements-PAs, Purchase Orders- POs, Purchase Change Orders-PCOs) for materials and services for data center construction/services.

•Support bid/proposal activities for Request for Information RFIs, and Request for Quotes RFQs for subcontractors/vendors.

•Partner with all disciplines to identify and drive resolution to any gaps in our process framework.

•Determines and leads large process improvements to quickly scope insights. Leads and drives alignment between the customer, the market, internal stakeholders, senior leadership, and the goals and strategy.

•Defines the program(s) goals and prioritization for the multiple feature areas (e.g., product, service) they own across divisional boundaries while helping to identify growth opportunities.

•Define and Manage OKRs: Work with engineering leads and teams to define the business Objectives, and measurable Key Results, that inform senior leadership on progress and accomplishment

•Experience developing processes, methodologies, and frameworks to support the business while also formulating lean process improvements to reduce cycle time for vendors (Incident Management Tickets).

•Defines success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of multiple feature areas.

•Experience with Root Cause Corrective Action processes - RCCA

•Tracks, coordinates, and communicates end-to-end project schedules (e.g., epics, sprint/semester plans, milestones, timelines, releases) for multiple feature areas (e.g., product, service) across divisional boundaries.

•Validates use-case and scenario outcomes, and performance targets that are being achieved during software release cycles.

Honeywell (Smart Energy Solutions), Remote August 2021– October 2022

Senior Program Manager

•Oversee and coordinate the operational aspects of ongoing Customer & Product Support Smart energy/Sustainability projects.

•Serve as liaison between project management and planning, the project team, and line management employees.

•Successfully stood up & launched a Demand Response program in South Carolina.

•Responsible for a program with over $1M budget with an annual growth target.

•Review the status of projects and budgets, with responsibility for management and oversight of the program financials.

•Assess project issues and develop resolutions to meet productivity, quality, and customer satisfaction goals and objectives.

•Identify, conceptualize and execute smart energy and sustainability communication/learning campaigns to inform customers of demand response efforts within the region (environmental, social and governance (ESG) strategy).

•Led Value Stream Risk & Opportunity Process workshops within team (Lean Six Sigma & CORE processes).

•Manage material requests / purchase requisitions / and purchase execution using various suite of Supply Chain tools

•Ability to draw insights from data and manage recommended actions.

•Align with stakeholders in development of key project deliverables such as vision and scope, business case, requirements definition, future state definition, project schedule, resource management, support plan, change management, testing plan, training plan, deployment & stabilization plan.

•Diversity & Inclusion leader supporting college hiring initiatives of HBCU (Historically Black College & University) STEM programs.

•Assist in developing UI visualizations for monitoring project progress.

•Developed metrics and reports to manage the flow of material procurement during Covid for customers.

•Review Vendor Management and supply chain management of hardware & software.

The Boeing Company, North Charleston, SC September 2011 – August 2021

IT Project Management Specialist/Scrum Master (September 2014 – August 2021)

•Led Global Information Technology Infrastructure Services (GITIS) projects, developed implementation plans for application modernization; focus on system and hardware upgrades for databases to support overall application factory modernization efforts for 2nd Century (2CES) initiatives.

•Develop and execute cost optimization plan to save $1M per month to reduce overall technical debt and mitigate risks (e.g., numerous operating systems). Also, the task is to reduce overall technology debt by 20% each year.

•Support database migration and modernization for various IT platforms (e.g., SQL Server, RHEL and Oracle); maintain responsibility, overseeing the upgrades of applications and databases (Oracle: <1,000 applications and <3,500 databases and SQL Server: <15,000 applications).

•Serve as scrum master, leading agile teams to coordinate, prioritize, deliver, and perform to a roadmap while driving execution and delivery of large initiatives.

•Communicate and manage semester/annual calendars for Iterations and Program Increments (PIs).

•Provide mentorship to a team of Scrum Masters to schedule, participate, and lead scrum events for Sprint planning, stand-up, review, retrospectives, and backlog refinement.

•Facilitating PI planning & retrospective events for Product Development teams.

•Create the overall project plan, driving the schedule for enterprise Boeing IT category projects for product development applications within engineering systems.

•Orchestrate project plans and roadmaps for datacenter migration activities including disaster recovery (DRI) plans walkthrough; identify project timeline and milestones to meet the defined objectives, minimum viable product (MVP) and deliverables.

•Capstone Focal with Engineering Program that spearheads talent recruitment and development for SC State University/Boeing SC Alumni Association.

•Ensure consistent engagement with senior managers, stakeholders, vendor management, and suppliers to maintain communication and stay aligned with customer priorities and contracts.

Tool Engineer (September 2013 – September 2014)

•Created drawings and implemented and tracked projects using dedicated software.

•Reviewed project specifications to determine schedules and forecast estimates for engineering requirements.

•Developed, authorized, and implemented alternative methods and interim solutions for damaged and unsafe tools and equipment.

•Ensure requirements (prime contract, quality, terms, and conditions) are properly communicated to suppliers during bid and proposal efforts.

•Evaluated program and project requirements and developed moderately complex equipment and tooling concepts.

•Validated contractual performance milestones, maintained configuration control, and conducted reviews.

•Researched, developed, and evaluated new technical approaches and tool engineering processes.

•Investigated design-engineering task status, cost estimating, tracking, and changes for engineering configuration management.

•Created and maintained necessary equipment and documentation.

•Conducted training (including the creation of tool use instructions) for production and maintenance employees.

Mechanical Technician (September 2011 – September 2013)

•Performed skilled assembly operations and functional testing on Boeing 787 Dreamliner aft body production.

•Read, interpreted, and analyzed engineering drawings and technical information (e.g., 3 dimensional / graphical computer applications handbooks, industry standards and specifications).

•Performed work to manufacturing plans, bill of materials, work instructions and illustrations on velocity for assembly and installation.

•Reviewed system wiring diagrams for the integration of electronic equipment to be installed on aircraft.

EDUCATION

Embry-Riddle Aeronautical University 2015

Master of Science – Aeronautical Science (Dual concentration: Aeronautics and Aviation/Aerospace Management)

South Carolina State University 2009

Bachelor of Science – Industrial Technology

CERTIFICATIONS

Scrum Alliance Certified Scrum Master (CSM)

February 2021

LEADERSHIP

High School, Football Coach

I9 Soccer Coach, Youth League

Park and Recreation, Youth Football Coach

South Carolina State University Football, 3 Year Letterman

PROFESSIONAL AFFILIATIONS

Boeing South Carolina / SC State University Engineering Department Steering Committee, Capstone Focal

National Society of Black Engineers (NSBE), Member

Omega Psi Phi Fraternity Incorporated, Member

National Association of Advancement for Colored People (NAACP), Member

American Red Cross, Volunteer

Contact this candidate