Technology Support Analyst

Lucas Curtis

**** ******* ** *** *, Greensboro, NC 27407

Email: ***********@***.***

Phone: 419-***-****

Objective:

Results-oriented professional with experience in masonry labor, customer service, and package handling. Seeking a challenging position where I can utilize my technical skills in cybersecurity and digital forensics to contribute to a dynamic organization.

Work Experience:

Masonry Laborer

Steve Boyles - Mansfield, OH

May 2020 to January 2021

Mixed mortar, stacked materials, cut, and measured blocks, and performed various tasks to support masonry projects. I also adapted quickly to a fast-paced environment and gained valuable experience, including successfully completing solo projects.

Customer Service Representative

Speedway LLC - Mansfield, OH

April 2019 to March 2020

Handled cashier duties, inventory rotation, and restocking, providing exceptional service to a diverse clientele, including truckers. Demonstrated flexibility by working the third shift to ensure smooth operations.

Package Handler/Sorter

FedEx Ground - Ontario, OH

January 2018 to March 2019

Sorted and loaded packages efficiently, meeting strict deadlines and ensuring accurate shipments. Implemented strong organizational skills by efficiently managing multiple trucks simultaneously.

Education:

Associate of Applied Science (AAS) in Cyber Crime Technology

Guilford Technical Community College - Jamestown, NC

May 2023

Developed data retrieval, evidence preservation, data recovery, and trial preparation skills. I gained experience in forensic techniques on various platforms, including desktops, laptops, mobile devices, and operating systems.

Certifications and Licenses:

Cyber Crime and Digital Forensics Certificate (December 2022 - Present)

TestOut PC Pro Certification (December 2021 - Present)

Skills:

Computer Hardware

Microsoft Windows

Linux

Computer Networking

Mobile Devices

FTK, FTX Imager

Cellebrite UFD, Cellebrite Physical Analyzer

Belkasoft Evidence Center X

Paraben E3 Universal

MPE +

Autopsy

Kali Linux

Computer Troubleshooting

Command Line

Wireshark

Metasploit

Other Experiences:

Led a team in the ICL Collegiate Cup in fall 2022 and spring 2023, advancing to the finals. Competed in networking, malware analysis, Windows OS, and Linux OS challenges. Some challenges included the use of Splunk Enterprise Security and Palo Alto Firewall.

Represented GTCC at the SkillsUSA Cybersecurity state competition, earning first place. Advancing to the National Cybersecurity competition in June in Atlanta.

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