Night Auditor Customer Service

BESSY MORADEL

CONTACT

786-***-**** Office

786-***-**** Whats app

ad7nbi@r.postjobfree.com

PROFILE

Goal oriented Hospitality detail Oriented, enthusiastic, energetic positive, optimistic, compassionate, a flexible leader. I have work for several international companies such as Lloyds Bank, the Hilton, The Westin, Margaretville, HGI Hotels, Owner of Small business company Sunshine Solutions by B. Local Art Gallery Owner in Key West Florida.

Hobbies: Cooking, reading, watching movies documentaries, attending concerts, golf, tennis, bike riding, artist, belong to a comparsa group as well as Zumba group.

SKILLS

Ability to communicate in English and Spanish verbally, visually and written

Friendly personality, approachable empathetic

Ability to learn quick on the job skills as well as technology,

I possess a positive attitude towards life in general

Happy, energetic, a lot patience, acceptance and tolerance.

a quick learner,adaptable

Proven Client management and customer relationship. Accounting servicing, Organizational Effectiveness, Data Entering, Database Administration, Auditing. Time management .Cash Flow, Financial reporting.brand promoting, influence clientele.

EXPERIENCE

Sunshine Solutions by B

Private Cleaning Services

Residential and Commercial

Operations manager

Managing, scheduling, clients services appointments,, monitoring the service my company provided, bookkeeping daily revenues and making sure the services and payments were made on time .

Brand Promoter. Managing and scheduling meeting every week and managing 15 employees.

Payroll and CPA of the company.

24 North Hotel

Night Auditor and Manager on Duty 2022

Balancing, posting and Auditing of the guests ledgers,scheduling guests arrivals,wake up calls taxi cabs to the airport, verify nightly that all EO6D work has been performed by all the departments, Responding to guest inquiries, complaints and concerns, finding immediate solutions as a manager on duty and Night Auditor,Preparing cash bills for next day checkouts and process reservation cards, balance cash drawers and record receipts. Run the EOD computer functions so they are complete by the end of the shift. Email the Audit Reports to the corporate office as well as the different departments.

Publix

Customer Service Manager, assisting the GM in any additional tasks

During COVID, every other business was closed during Covid..

I managed to continue working the complete covid shutdown

As a Manager of customer service for Publix, opening and closing one of the supermarkets in key west area. Problem solving related to products and clientele

Accounting, Cash Flow. Scheduling, Managing orientation of new personnel, as well as finding solutions when lacking employees.

Ocean Key Resort and Spa

2021

Night Auditor and Manager on Duty

The Same as the above as the Sagamore Hotel

Margaritaville, The Westin, The Hilton and Sunset Key

2016-2022

Night Auditor and Manager on duty

The same as the above

The hotel went into different franchises.

Lloyds Bank Plc

1991-2000

International department

Administrative Secretary for the General Manager

Gold Membership Promoter

EDUCATION

CPA – Bachelor degree in Accounting and Business Administration

1989-1998

Instituto Oficial Luis Bogran

Isntituto Manuel Bonilla

Centro Universitario R6egional del Norte

Dale Carnegie Courses

1989 -1996

Escuela Internacional Sampedrana

English Classes

1989 -1991

Centro Cultural Sampedrano

Intensive Course in Hospitality

Painting,

Interior Decorator

Different classes on Arts and crafts.

Contact this candidate