Business Development Customer Service

RB

REBECCA BUCZYNSKI

****************@*****.*** 480-***-**** Mesa, AZ 85201

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Department Oversight

Operations Oversight

Records Management

Business Development

Loss Prevention

Customer Relations

Skilled in Microsoft applications as well as Google applications.

Analytical Thinking

Administrative tasks

Red Star Vapor Mesa, AZ

Assistant Store Manager

09/2021 - Current

Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling. Conducted regular performance reviews with staff members to assess individual progress and set goals for future development. Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Provided training to new employees on company policies and procedures. McKesson Tempe, AZ

Reimbursement Specialist

11/2019 - 01/2020

Collaborated with internal staff members such as Billing Specialists, Medical Coders to resolve any discrepancies in patients' insurance information.

Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.

Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.

Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.

Interpreted Explanation of Benefits statements from various insurers and communicated relevant information with other departments as needed. Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers. Summary

Skills

Experience

Chandler Gilbert Community College Arizona

Some College (No Degree) in Mortuary Science

Chandler High School Chandler

Some College (No Degree) in Business

Maricopa Community Colleges - Mesa Community College Mesa, AZ Some College (No Degree) in Forensic Science

References available upon request.

Education and Training

References

Contact this candidate