Customer Service Guest
Resume:
A L E X A NDRI
A
P E R R Y
*************@*****.***
Fort McCoy, FL 32134
PROFESSIONAL SUMMARY
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. SKILLS
• Order Management • Supply Restocking
• Venipuncture • Blood collection
• Communication abilities • Patient preparation
• Venipuncture expertise
EXPERIENCE
Server, Harry's Seafood, Nov 2023 - Current, Ocala, Florida
• Processed credit card transactions, gift cards and cash payments.
• Analyzed guest needs and responded promptly for personalized service. Established to new servers the company policies, guest service standards and best practices.
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Acknowledged kitchen staff of special order requests and dietary restrictions.
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Server, Bluehighway, Jun 2022 - Dec 2023, Ocala, Florida
• Balanced service stations to maximize availability.
• Conducted safety, sanitization and food handling guidelines.
• Demonstrated hospitality and customer service while greeting tables Participated in team meetings discussing upcoming events, promotions, or changes within restaurant environment.
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Collected accurate food and drink orders from patrons utilizing POS system.
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• Achieved sales goals by promoting high-profit items and daily specials. Phlebotomist, Blood bank, Nov 2022 - Nov 2023, Sparr, Florida Assessed blood draw and collection instruments and equipment in sterile environment.
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• Prepared blood samples from patients for tests and transfusions. Minimized patient discomfort using physical techniques and friendly communication.
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Collaborated with colleagues in quality assurance initiatives aimed at improving overall performance standards.
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Key Holder Supervisor, Dollar General, Jul 2018 - Dec 2020, Salt Springs, Florida
Coordinated smooth front-end operations, overseeing front-line employee work.
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Organized stock room and checked inventory for accurate labeling, logical placement and neat arrangement.
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Protected security of cash, inventory and other company assets with strict adherence to company procedure.
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Demonstrated expert product knowledge and recommended specific products to suit customers' needs.
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EDUCATION
Certification
NPCE, Ocala, Florida, Nov 2022
High School
North Marion, Sparr, Florida, Jun 2020
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