Customer Service Costumer

**-**-**** - ***** ***

**-**-**** - **-**-****

**-**-****/**-**-2022

Zouaoui Farah

Zaouet el-mira, tlemcen, Algeria

+213********* ***************@*****.***

Objective

A graduate with a strong passion of costumer service and demonstrated history of excellence in this field.proven ability in effective communication, creative problem-solving,and nurturing costumer relationships . Eager to contribute my costumer-centric mindset and adaptable approach to a dynamic team, leaving a positive impact on every interection.

Experience

Gynecologist Snousaoui Sidi Mohamed

Assistant

Welcoming patients and answering their questions about their files. Scheduling appointments

Answering phone calls and emails from patients

Informing patients of their test results

Filing records and other paperwork

Obtaining consent forms and patient signatures

Insurance correspondence

Hiba Salon

Hair salon receptionist

Tending to costumer needs inquiries, and complaints Informing hairdressers and beauticians about customer appointments and requirements. Managing phone calls, emails, deliveries, and office inventory Processing bookings and cancellations, and managing appointment schedules. Education

Abu bakr belkaid University

Public low/bachelor degree

Skills

*Excellent communication and interpersonal skills . *work well under pressure. *Costumer- focused with an attention to details. *Team player . *Multilingual. Languages

•ENGLISH : fluent •Arabic : native •French : fluent •Spanish: basic Personal Details

Date of Birth : 20/11/2000

Additional Information

1.Dhalias Institut/ 25 may 2023-12 July 2023

English language certificate

2.Go fast academy/July 2022- June 2023

Certificate in office and programming computer science (word,excel, PowerPoint,..)