Customer Service Front Desk
Resume:
Traci Johnson
Merrillville, IN *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Security Receptionist
Park Place of St. John - Saint John, IN
August 2021 to February 2024
Secure building,staff and resident support,handle deliveries and after hour activities, manage all after hour emergencies
Security
Methodist Hospitals - Merrillville, IN
August 2017 to November 2021
Provide safe environment and customer service to patients and guest within the hospital Perimeters.Assist with escorts and staff support. Monitor and maintain command center.Respond and delegate upcoming issues as they arrive.
Home Health Aide (HHA)
Pine Village - Valparaiso, IN
March 2015 to November 2015
Maintain clean,healthy and safe environment for clients well-being and dignity. Educate clients and family about their care,preparation of healthy meals,independent living and adaptation to disability or illness
Accurately document all elements of nursing assessments, treatments and discharge instructions and follow- up care
HHA SKILLS TRAINER
New Hope/St.Vincent Hospital - Indianapolis, IN
January 2010 to July 2014
Provide care and safe environment for clients with mental and physical challenges, issue medications, charting and assessments
Transport to all appointments
Assist with learning new skills,ADLS and monitoring daily behavior and or declines Dental Assistant/Receptionist
Thornton&Colby,Colby Dental,Childrens Medicaid Dental,Hilltop Community Health Center - Northwest Indiana
1998 to 2005
Schedule new and follow up appointments, collect payment and confirm insurance eligibility, sterilization and setup, chairside assist,chart,impressions and lab prep,expectation consults,manage patient confidentiality
Education
High school
Horace Mann High School - Gary, IN
September 1983 to May 1987
Some college
Skills
• Stocking
• Security
• Customer Service
• Organizational Skills
• Surveillance
• Loss Prevention
• Computer Operation
• Hospital Experience
• Custodial experience
• CCTV
• Commercial Cleaning
• Cash Handling
• Driving
• Customer service
• Home Care (10+ years)
• Meal Preparation
• Hospice Care
• Time Management
• Laundry
• EMR Systems
• Caregiving
• Typing
• HIPAA
• Hospitality
• Front desk
• Security
• Cash register
• Cash handling
• Merchandising
• EMR systems
• Hospital experience
• Patient Care
• Alzheimer's Care
• Medical Scheduling
Certifications and Licenses
First Aid Certification
Certified Home Health Aide
2012 to 2018
Guard Card
CPR Certification
BLS Certification
Contact this candidate