Quality Control Assurance

LP

LATANYA PARKS

************@*****.*** 1-414-***-**** Maricopa, AZ 85138

Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style. Value Stream Mapping

Production Planning

Supplier Management

Productivity Improvement

Production Scheduling

Manufacturing Processes

Standard Operating Procedures

Operations Management

Machine Operation

Cross-Functional Teamwork

Materials Handling

Quality Control

Assembly and Production

Schedule Management

Continuous Improvement

Training and Mentoring

Inventory Management

Production Management

Schedule Development

Inventory Oversight

Activity Reporting

Schedule Oversight

Logistics

Staff Management

Shift Checklists

Worker Training

Data Analytics

Quality Assurance Expertise

Production and Processing

Materials Management

Equipment Operation

Helwig Carbon Milwaukee, WI

Manufacturing Production Supervisor

05/2023 - Current

Assigned tasks to employees and monitored productivity, performance and task completion.

Evaluated and assessed personnel to identify potential candidates for promotion.

Supported safety programs to reduce and eliminate employee injuries. Conducted performance reviews to identify and rectify areas for skill improvement.

Planned production operations while establishing priorities and sequences for manufacturing processes.

Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.

Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.

Monitored and maintained quality control standards, ensuring that products met customer requirements.

Delegated tasks to multiple employees while maintaining efficient workplace.

Enforced company policies, procedures, rules, and regulations among Summary

Skills

Experience

production staff.

Monitored staff training and output to meet compliance, productivity and revenue goals.

Resolved employee issues or grievances related to safety, productivity, or morale issues.

Set up and adjusted machines and equipment to produce pre-determined results.

Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.

Coordinated the maintenance of equipment, tools, and facilities to maximize efficiency.

Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.

Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.

Reviewed individual employee performance to correct issues and enhance productivity.

Trained new personnel on the safe operation of machinery and production processes.

Established and updated production schedules to meet changing demands. Reviewed job specifications to properly set up machines. Ordered equipment parts and repair services during equipment breakdown to avoid further delays.

Enforced company policies, answered coworkers' questions and trained new personnel.

Recommended opportunities for growth and advancement to motivate employees.

Evaluated performance of employees on a regular basis to identify areas for improvement.

Conferred with management and subordinates to resolve problems or complaints.

Kept records of employees' attendance and working hours for accurate calculation of billable cycle.

Directed daily production operations to ensure efficient and cost-effective workflow.

Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.

Planned and developed new operation processes to innovate and stay competitive.

Provided input for performance reviews and identified areas for additional improvement.

Recommended and implemented measures to improve production methods and quality of products.

Prepared operations data to produce comprehensive reports to management.

Maintained top-notch quality control standards and eliminated downtime to maximize revenue.

Developed and implemented safety policies and procedures in compliance with OSHA regulations.

Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.

Monitored equipment, checked supplies and coordinated manpower to meet expected demand.

Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures. Identified needs of customers promptly and efficiently. Directed and coordinated production activities, encouraging employees to meet specifications.

Created weekly work schedules to meet customer demands while optimizing labor costs.

Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources. Analyzed production data to develop strategies for improving efficiency and reducing waste.

Collaborated with others to discuss new opportunities. Exceeded customer satisfaction by finding creative solutions to problems. Worked with cross-functional teams to achieve goals. Assisted with customer requests and answered questions to improve satisfaction.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools. Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Achieved cost-savings by developing functional solutions to problems. Understood and followed oral and written directions. Completed day-to-day duties accurately and efficiently. Recognized by management for providing exceptional customer service. Helwig Carbon Milwaukee, WI

Assistant Supervisor

05/2017 - 05/2023

Interviewed applicants, recommended individuals for hiring and evaluated staff performance.

Assisted in the development of operational policies, procedures and standards.

Assisted in recruiting process by conducting interviews with prospective candidates.

Conducted periodic inventory checks to ensure accuracy of stock levels. Responded to customer questions regarding products, prices and availability.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Delegated daily tasks to team members to optimize group productivity. Collaborated with managers from other departments to ensure smooth workflow across the organization.

Delegated work to staff, setting priorities and goals. Analyzed business performance data and forecasted business results for upper management.

Mediated conflicts between employees and facilitated effective resolutions to disputes.

Resolved customer complaints promptly and effectively. Oversaw employee supervision, client satisfaction, contract management and daily work.

Increased volume of work while maintaining high level of accuracy and quality.

Planned and led team meetings to review business results and communicate new and ongoing priorities.

Filed paperwork and submitted reports to upper management. Reviewed customer feedback surveys to identify areas needing improvement.

Monitored employee productivity to provide constructive feedback and coaching.

Evaluated processes and employee strengths to realign workflows with changing business demands.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Produced thorough, accurate and timely reports of project activities. Proposed or approved modifications to project plans. Ensured safety regulations were followed at all times by employees. Provided feedback on employees' performance and assisted with disciplinary action when necessary.

Performed yearly evaluations to update annual goals. Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction. Interviewed prospective employees and provided input to HR on hiring decisions.

Reviewed completed work to verify consistency, quality and conformance. Coached staff members to develop long-term career goals. Kept detailed records of department resource usage and expenses. Provided ongoing training to address staff needs.

Recruited and trained new employees to meet job requirements. Identified and corrected performance and personnel issues to reduce impact to business operations.

Complied with company policies, objectives and communication goals. Prepared reports regarding sales transactions, employee performance issues.

Established and enforced clear goals to keep employees working collaboratively.

Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Executed in-store training sessions to educate employees on products and company policies.

Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Developed strategies to increase customer satisfaction ratings through improved service delivery methods.

Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Updated policies and procedures to maximize team efficiency and productivity.

Trained new staff members on company policies, procedures and job expectations.

Maintained records of all products sold, returns and exchanges. Resolved customer complaints and adjusted policies to meet changing needs.

Assigned work and monitored performance of project personnel. Organized schedules, workflows and shift coverage to meet expected business demands.

Identified needs of customers promptly and efficiently. Collaborated with others to discuss new opportunities. Assisted with customer requests and answered questions to improve satisfaction.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked with cross-functional teams to achieve goals. Maintained schedule of class assignments to meet deadlines. Understood and followed oral and written directions. Maintained updated knowledge through continuing education and advanced training.

Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Helwig Carbon Milwaukee, WI

Machine Operator

05/2015 - 05/2017

Comply with company policies regarding quality control procedures. Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.

Troubleshoot malfunctions in equipment or processes. Perform periodic maintenance on machines such as cleaning and lubrication.

Record production information such as quantities produced and materials used on daily logs.

Lubricated parts and performed minor maintenance to improve machine function.

Monitor the feed and speed of machines during the machining process. Read and understood blueprints, product specifications, and tooling instructions to plan correct operational sequences and prevent materials waste.

Verified production orders prior to starting set-up. Replace worn tools, sharpen cutting tools, adjust machinery components. Observe machine operations to detect any problems or defects in the finished product.

Documented daily production data and submitted accurate time logs to keep management up-to-date.

Adjust machine settings to complete tasks accurately. Carry out regular safety checks on machinery prior to operation. Responded to and initiated proper corrections to process alarms. Keep detailed reports of maintenance activities performed on machinery. Maintained proper chemical inventories.

Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.

Prepared machine for production processes by equipping with required tools and parts.

Trained new operators and implemented new division operator training program to improve retention rates and increase production. Trained personnel on safe handling procedures for hazardous materials used during production processes.

Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives. Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

Collaborated with others to discuss new opportunities. Understood and followed oral and written directions. Planned and completed group projects, working smoothly with others. Completed day-to-day duties accurately and efficiently. M.A.T.C Milwaukee, WI

Some College (No Degree) in Automotive Mechanics

Education and Training

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