Project Manager II

Mary Lou Lumiqued Koopman

Loveland, CO ***** 650-***-**** *******************@*****.***

SUMMARY

Versatile Senior IT Project Manager with over two decades at Kaiser Permanente, spearheading large-scale deployments and reducing service restoration times. Leverages expertise in Program/Project Management and Cross-Functional Team Leadership, with a robust skill set in Microsoft Project and exceptional time management. Proven track record in delivering complex IT solutions, enhancing operational efficiency highlighting the ability to drive innovation, optimize processes, and leverage technology to achieve strategic objectives. Combination of experience, leadership abilities, and technical expertise shows as a valuable asset in driving transformative change and delivering high-impact results within Kaiser Permanente or similar healthcare organizations.

EXPERIENCE

Kaiser Permanente CO, Greenwood Village and CA, Redwood City

Senior IT Project Manager 06/2007 - 07/2023

●Manage programs and projects throughout the enterprise by overseeing a range of initiatives, ensuring they align with organizational goals, optimizing resources, and driving successful outcomes.

●Analyze, and translate complex problems between technical and business teams

●Deploy infrastructure supporting a disaster recovery system for the Northern California AACC

●Decommission outdated servers for compliance using a systematic process to ensure that retired servers are properly decommissioned in accordance with regulatory requirements and best practices

●Manage tasks reducing the mean time to restore service (MTTRS) and maintaining uptime goals across the enterprise by orchestrating a strategic initiative involving various teams, processes, and technologies

●Effectively focus on preventing changes from causing incidents and implementing enterprise-wide process improvements and tools to reduce change-induced incidents by introducing a strategic approach that involves collaboration, analysis, and implementation of best practices

●Complete the migration and deployment activities of Oracle Exadata X3 to the latest X7 hardware to support the Database Management teams, ensuring high availability, performance, and reliability of critical database infrastructure which required careful planning, coordination and deployment activities

Kaiser Permanente CA, Redwood City

IT Project Manager 07/2002 - 05/2007

●Deliver infrastructure for critical applications required by physicians, nurses, and medical staff throughout the organization that requires meticulous planning, robust technology solutions, and a focus on reliability, security, and performance

●Plan and implement IT infrastructure components and changes in a new 500,000+ sq. ft. building requires careful consideration of various factors such as network infrastructure, hardware deployment, security measures, and scalability

●Manage technician team responsible for installing 1,000+ desktops, 250+ servers, telephony equipment and networking equipment for a new medical office building

Kaiser Permanente CA, Redwood City

Senior IT PC/LAN Technician 03/1999 - 06/2002

●Lead a team of technicians during the Y2K transition to newer technology that required effective leadership, meticulous planning, and collaborative teamwork

●Provide training to users transitioning from terminals to desktops and laptops to ensure a smooth and successful migration while empowering users to effectively utilize the new technology

●Provide PC and network support for desktops, network devices, telephony systems, and applications to all users within the organization, ensuring reliable and efficient IT services that meet the needs of the users and support the organization's goals

●Plan and execute the move of multiple departments between buildings, minimizing disruptions and ensuring a smooth transition to the new location with careful coordination, communication and attention to detail

SKILLS

Collaboration, Customer service, Communication skills, Time Management, Large Scale Deployments, Program/Project Management, Problem Resolution, Cross-Functional Team Leadership, Software Proficiency

CERTIFICATIONS

PMP is in progress

EDUCATION

Point Loma Nazarene College Point Loma, CA

Religion/Christian Ministries 4 years of college

TOOLS

ServiceNow, PowerBI, Atlas, Microsoft Office (Word/Excel/PowerPoint), Visio, RPM, Microsoft Project, Microsoft Project Online, Outlook, Teams, Atlas, RPM/Clarity

Contact this candidate