Customer Service Representative

VB VANESSA BELLAMY

**********@*****.*** 954-***-****

Coconut Creek, FL 33063

PROFESSIONAL

SUMMARY

Knowledgeable and dedicated customer service professional with extensive experience in Automobile and Hospital industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. SKILLS Credit card processing

Report preparation

Order Fulfillment

Inbound and Outbound Calling

Recordkeeping strengths

Good listening skills

Route dispatch

Receiving support

Multi-line phone talent

Money handling abilities

Professional telephone

demeanor

Shipping procedures

understanding

Key holder experience

WORK HISTORY Customer Service Representative /Cashiering Team 10/2013 - 01/2021 JM Lexus - Margate, Florida

Provided primary customer support to internal and external customers in fast-paced environment.

Transportation Dispatcher Broward Health Medical 08/2011 - 10/2013 Center - Fort Lauderdale, FL

Responded to over 100 daily caller requests with information about assistance and timeframes.

Patient Access Representative Broward Health 03/2009 - 08/2011 Medical Center - Fort Lauderdale, FL

Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.

EDUCATION Nova High School, Davie, FL

High School Diploma:

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