Customer Service Inventory Control
Resume:
Mohamed Muksith
Senior Supervisor Sales
As a Senior Supervisor Sales with over 16 years of experience in the retail industry, I have demonstrated success in managing sales operations, improving store performance, and building a positive work environment for staff. My expertise in sales management, customer service, and inventory control have resulted in significant revenue growth and increased customer loyalty Experience
Senior Supervisor- Sales
Sales Executive
Led a team of 200 sales associates and cashiers, providing coaching and training to improve their performance and achieve sales targets Managed inventory control, ensuring optimal stock levels and minimizing losses due to theft or damage
Developed and implemented sales strategies to increase revenue and profitability, resulting in considerable increase in sales over 16 years of period
Fostered positive relationships with customers through exceptional customer service and engagement, resulting in a recurring increase in customer satisfaction ratings
Collaborated with management to develop and implement promotional activities, resulting in increased foot traffic and higher sales volumes
Monitored and analyzed sales performance, using data-driven insights to make informed decisions and drive continuous improvement
Jarir Bookstore, KSA
2008 - 2021
Achieve growth and hit sales targets by successfully managing the sales team
Consistently exceeded monthly sales targets and resulting in a high increase in revenue for the store
Coordinated and executed promotional activities, including book signings and author talks
Jarir Bookstore, KSA
2005 - 2008
Education
Diploam in Hardware Engineering
Sydney Business School
2003
Diploma in Software Engineering
Asian Computer Systems
2002
Arabic Tamil
English Sinhala
Language
Expertise
Sales Management
Customer Service
Inventory Control
Leadership
Team Building
Promotions and
Marketing
Communication
Problem Solving
Time Management
Contact
Phone
*******@*****.***
Address
52A,Wajiragnana
Mawatha,Weligama,
Sri Lanka
Driving License
KSA : 040***********
SL : A019481986
Reference
Available upon request
Contact this candidate