Guest Experience Service Technician

Profile Summary

Work Experience

Professional Skill

Achievments

Relevant Skill

Education

GWENDOLYNN WIGGINS PROFESSIONAL PROFILE

Having accumulated two decades of experience in the aviation industry, I offer a substantial reservoir of expertise and professionalism suitable for a variety of professional roles. Throughout my career, I have engaged closely with high-profile clients, refining my capacity to foresee their distinctive requirements and carry out tasks with meticulousness and efficiency. This journey has equipped me with a deep understanding of industry dynamics and the agility to adapt to the ever-evolving technological and regulatory landscapes. My leadership roles have not only honed my strategic planning abilities but also fostered a collaborative spirit, driving teams towards excellence in service and operational success. I am now poised to leverage my extensive skill set, comprehensive background, and a proven record of innovation and problem-solving to make meaningful contributions in new professional endeavors. Adaptable

Atlantic Aviation (FKA Galaxy Aviation)

The Boca Raton - Resort + Hotel

Proactive Hard-Working Detail-Oriented

1998

2003-2023

Oct 2023-Present

Strategic

General Education Development Test (GED)

As a Ramp Hostess/Agent, I ensured meticulous preparedness for crew members, guaranteeing seamless readiness for every flight.

Guest Experience Agent - Cloister Hotel

As a Line Service Technician, I specialized in aircraft refueling, provided chauffeur services for high-profile clients, and handled a variety of essential tasks including catering and beverage service, with a commitment to excellence in all facets of ground support. As a Guest Experience Agent, I ensure each guest receives a warm, personalized welcome, in line with our Forbes 5-Star service standards. My role also involves presenting and selling South Florida's luxurious resort rooms, enhancing guest experiences with top-tier hospitality. Innovative Analytical Collaborative

*******@*****.*** +1 561 - 901 - 6959 380 W. Palmetto Park Rd. Boca Raton, FL 33432

2020 Employee of The Year - Atlantic Aviation 2020 Lindsey Hopkins Technical College

Exceeded expectations in customer service @ Atlantic Aviation The 2020 Atlantic Attitude Award 2020

Attitude is Everything Certificate of Recognition

For obtaining the contract of a Canadian fleet for Atlantic Aviation 2020

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