DIANE PICKENS
CUSTOMER SERVICE
H
M
E
ad7m6p@r.postjobfree.com
A
Missouri City, Texas
OBJECTIVE
EDUCATION
To utilize my expertise in sales and customer service in a reputable organization that will enable room for growth and promotions.
Para-Legal Training Institute
Houston, Texas
Certificate
American Vocational Institute
Houston, Texas
Certificate
KEY SKILLS
CUSTOMER SERVICE
EFFECTIVE COMMUNICATION
CLIENT RESOLUTION
RESEARCHER
DATA ENTRY
TEAM-PLAYER
ADAPTABILITY
DIGITAL LITERACY
CONSCIENTIOUS
EXPERIENCE
01/2006-06/2022
Customer Service Representative, CenterPoint Energy
03/2002-12/2003
Data Specialist, Proof Department, South Trust Bank
09/2000-03/2002
Data Entry Specialist/Office Assistant, American Tower Corporation
Ability to work in a fast-paced environment, willingness to learn and train, developing solutions efficiently and effectively with professionalism, integrity, and meeting goals and deadlines.
COMMUNICATION
Effectively researched, analyzed, and resolved Citizen complaints, coordinated with the team to obtain and maintain data, data entry, and effective communication with courts and the Houston Police Department.
LEADERSHIP
Senior Clerk, Municipal Court Administration, Data Correction Specialist, Data Entry Specialist.
REFERENCES
[Available upon request.]