High School Customer Relations

WORK EXPERIENCE

April-May ****

Practical internship within the Polyvalent high school of

Sidi-Aich, theme of “Didactic” internship with a view to obtaining my diploma.

February-April 2016

Practical internship at the Abbasside Palace hotel in Algiers

- Switch easily from one language to another (English, French, Arabic)

-Adaptation to customer diversity and their satisfaction.

-Suitable for teamwork

-Reservation control (arrival date, departure date, etc.)

-Presentation of available rooms, checks on the distribution of rooms rooms in the event of group accommodation and checks of the modalities of payment.

-Customer invoice management

June 2016 - August 2021

Receptionist within SARL LMC

PROFILE

LADJOUZI MOHAMED

P. +1-773-***-****

A. 930 W 29th ST Chicago IL 60608

E. ********@*****.***

I am Mohamed Ladjouzi, a dedicated

professional with a background in English

language studies and signi cant experience

in various roles including receptionist and

computer maintenance. My strong

multilingual skills (French, Arabic, and

English) enable me to communicate

e ectively with diverse clients. I am adept at

managing customer relations, processing

reservations, and handling billing. I am

committed to providing excellent service

and thrive in team environments, always

aiming to ensure client satisfaction and

smooth operational work ows.

LANGUAGES

English

French

Arabic

SKILLS

Customer Relationship Management System

E-commerce

PowerPoint presentation program

Excel spreadsheet

Word processing programs

Creative

EDUCATION

2008 - 2015

BACHELOR DEGREE (Bac+3) in English language, language science option and didactic at Abderahmane MIRA

University of Bejaïa.

2009-2010

Computer maintenance: internship carried out within the EFTG school in Bejaia.

2015-2016

Receptionist: worked at the Gouraya school in Bejaia. 2023-2024

Introduction to human recource management

techniques.

CERTAFICATIONS

Contact this candidate