JESSICA NAZARIO
** ****** **. ***. **, Marlborough, MA 01752
781-***-**** ****.****@*****.***
SUMMARY
Results-driven, self-motivated, and energetic worker with over 20 years experience in customer service and administrative procedures within the medical and pharmaceutical field. Extensive experience in data entry and/of HIPPA related information. Efficient and effective leadership and team development skills, and excellent problem solver and multi-tasker with great attention to detail.
SKILLS
Bilingual (fluent in English and Spanish)
Leadership proficiency and excellent team player
Extensive knowledge of medical and pharmaceutical terminology
Excellent data entry and interpretation skills
EXPERIENCE
Mar 2017 – Dec 2020
Oct 2015 - Mar 2017
Nov 1998 - Oct 2015
District Lead Pharmacy Technician & Trainer, CVS Health
• Monitor and audit staff of 20+ retail pharmacy locations
• Help enforce compliance of all state and federal Board of Pharmacy laws and regulations for all stores within district (20+ locations)
• Oversee and assist in staff training and development, and retraining when necessary.
• Develop and execute plan of action to help assist in developing and retraining staff to help ensure future compliance when necessary
Medical Receptionist & USCIS Immigration Physical Coordinator, AFC Urgent Care
• Greet and check-in patients; collect all pertinent information; verify, process, and communicate insurance information
• Schedule patient appointments; Coordinate care with secondary providers
• Coordinate physician schedules and maintain patient flow
• Gather, translate, and record all data pertinent to patient visit
District Lead Pharmacy Technician, CPhT, CVS Health
• assist Pharmacist in fulfilling all prescription orders accurately
• delegate tasks and supervise Pharmacy personnel as needed in order to ensure successful pharmacy operations with minimal interruptions to the Pharmacist
• perform audits and inventories, and communicate with patients, doctors, and insurances, both within my store and later on at a district-wide capacity
• helped create and implement a pharmacy technician training program increasing employee retention and career development opportunities.