Software Engineering Computer Science

Henri Allou

Omaha, NE ***** 402-***-**** *****.*****@*****.***

O https://www.linkedin.com/in/henriallou/

PROFESSIONAL

SUMMARY

Passionate Computer Science Graduate with System Administration and Software Engineering experience. Great critical thinking ability and accustomed to high paced and fast delivery work environments. WORK HISTORY

SYSTEM ADMINISTRATOR 01/2022 to CURRENT

Fiserv Omaha, NE

• Server administration, services configuration : ADUC, GPO, WSUS etc.

• Installed important security and functionality patches on servers to maintain optimal protections against intrusion and system reliability

• Provided training sessions for IT staff on managing IT environments and executing disaster recovery procedures.

IT DESKTOP SUPPORT 05/2018 to 01/2022

Fiserv Omaha, NE

• Provided Level II support for various IT issues for Windows and Mac

• Provided support for 1000+ users and devices across 3 facilities

• Created bash & Powershell scripts to achieve a 90% reduction in manual effort required for software updates and patch management

• Led the successful upgrade of 500+ company workstations from Windows 7 to Windows 10 to ensure compliance with industry standards and improve overall system performance and security

SKILLS

• PowerShell & Batch

• Python

• Java

• SQL

• Problem-solving & Critical Thinking

• Communication

• Time Management

• Leadership

EDUCATION

Master of Science in Computer Science Artificial Intelligence And Robotics EXPECTED IN 05/2025

University of Nebraska At Omaha, Omaha, NE

• 4.0 GPA

Bachelor of Science in Computer Science Software Engineering 05/2024 University of Nebraska At Omaha, Omaha, NE

• Honors: Fall 2022 Dean's List, Spring 2023 Dean's List

• GPA: 3.5/4.0

Associate Software Engineer 05/2014

School of Multimedia Specialties, Abidjan, CIV

. • GPA: 3.4/4.0

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