Miami, Florida *****
***********@*****.***
SUMMARY OF QUALIFICATIONS
Accountable and compassionate with an associate degree in health administration. Enthusiastic and deeply committed to providing excellence. Has strong leadership skills and can communicate effectively. Well-defined interpersonal skills, able to quickly establish rapport and gain the confidence of colleagues while maintaining essential lines of professionalism.
Language
●English
Technology
PowerPoint
Excel
Word
EDUCATION
Keiser University
Associate of Arts in Health Administration – (2017- 2022)
Miami, Florida
Killian Oaks Academy
High School Diploma – (May 2016)
Miami, Florida
WORK EXPERIENCE
ALORICA MLB CUSTOMER SERVICE, Cutler Bay, FL (August 2021 - October 2021)
Customer Service Representative
Helping customers with usage and navigation of MLB website and phone application
Aiding customers in making purchases and adjustments to their orders
Maintaining customer tickets organized and up to date.
NICKLAUS CHILDREN’S Hospital, Miami, FL (October 2018 - August2019)
Outpatient / Bedside buddy volunteer
Child life bedside buddy patient’s toddler and adolescent provided toddlers and adolescents with games and learning equipment.
Knows how to follow the rules.
Aim for confidence experience is fulfilled
CLOSING THE GAPS INC., Coral Gables, FL (June 2012 - August 2016)
Camp Counselor for children ages 4-12
Helped instructors tutor kids in reading, writing, math, and science activities.
Worked with other counselors as a group to help come up with activities to explore the field of reading and comprehension.
Supervised children during the field trip days to keep them safe and on schedule when moving as a group.