Front Desk Agent
Resume:
Evelyn Barr
Omaha, NE *****
**********@*****.***
Willing to relocate to: Omaha, NE
Authorized to work in the US for any employer
Work Experience
Manager
Armor Storage-Omaha, NE
November 2022 to Present
1.
• Generated revenue reports
• Managed sales, marketing, inventory management and customer relations
• Handled day-to-day operations
• Handled the daily counts
• Assured excellent customer experience at all times
• Set schedules
• Kept office and store clean
• Made daily deposits
Front Desk Agent
Best Western-Omaha, NE
May 2020 to Present
Hotel Front Desk Agent, checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include distributing room keys, verifying customers’ hotel registration information and calculating guests’ room payments and other additional costs made during their stay. Greeted customers and set reservations, checked in guest, general clean-up of work space, answered phones.
Order Picker
Oriental Trading Company-La Vista, NE
September 2021 to June 2022
Identifies merchandise location, quantity, unit of measure and physical description by either utilizing OTC communication equipment or reading the pick ticket, invoice, and respective bar code depending on area of assignment.
Front of House Lead
New cassel retirement home-Omaha, NE
September 2019 to June 2020
Managed a team of front of house staff including scheduling, training, and general supervision • Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained • Responsible for daily deposits, and the correct operation of the POS systems • Balancing of all daily and nightly cash drawers and POS • Inventory and maintenance of par levels for front of house items and those used within the Narrows Café • Providing excellent customer service to guests and excellent leadership to employees. Greeted the residents, took drink and food orders. Served meals, after the meal is over pre bus the area and prep for the next meal. Midwest maintenance
Sac credit union
May 2018 to October 2019
I cleaned office, mop, dust, vacuum and clean windows Cashier and Customer Service
Goodwill Industries-Omaha, NE
November 2018 to August 2019
Education
Park West continuation in Ged
Pomona Adult School - Pomona, CA
September 1985 to May 1988
Some college
Skills
• Great people person,team player,open to learning new things (7 years)
• Customer Service (5 years)
• Crew Member (7 years)
• Food Service (10+ years)
• Cash Handling, great phone skills, upsaleing (3 years)
• Serving Experience
• Commercial Cleaning
• POS
• Cashiering
• Host/Hostess
• Kitchen Experience
• Food Preparation
• Retail Sales
• Cooking
• Busser
• Food Production
• Food Safety
• Front Desk
• Guest Services
• Food Handling
• Clerical Experience
• Banquet Experience
• Time Management
• Upselling
• Restaurant Experience
• Merchandising
• Catering
• Restaurant Management
• Laundry
• Pricing
• Supervising Experience
• Management
• Word Processing
• Microsoft Word
• Kitchen Management Experience
• Hotel experience
• Operating systems
• Administrative Experience
• Meal Preparation
• Microsoft Powerpoint
• Order Picking
• Culinary Experience
• Assembly
• Planograms
• Leadership
• Customer service
• Mentoring
• Food handling
• Guest services
• Conflict management
• Supervising experience
• Cooking
• Kitchen management
• Negotiation
• Cash register
• Hotel experience
• Administrative experience
• Computer skills
• Property management
• QuickBooks
• Typing
• Organizational skills
• Medical terminology
• Phone etiquette
• Yardi
Certifications and Licenses
Food Handler Certification
V03226130
August 2021 to August 2026
Driver's License
CPR Certification
Assessments
Work motivation — Proficient
December 2020
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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