Quality Control Engineering Technician

Galatian Norman iv

San Diego, CA

619-***-**** ************@*****.***

Engineering Technician emergency management Team Collaboration

Technical Skills Damage Control Maintenance

* ***** ** ******ence in the Naval Engineering Field with training in firefighting, ship stability and chemical, radiological and biological warfare defenses.

Core Competencies

Project Support

Damage Control

Troubleshooting

Maintenance

Quality Control/Assurance

Failure Analysis

Diagnostic Equipment

Fire Safety

Problem Solving

Team Collaboration

Inspections

Resource Management

Professional Experience

BURLINGTON SAN DIEGO, CA OCTOBER 2023-PRESENT

Asset Prevention Specialist

Ensure the safety and security of customers, associates, merchandise, and the physical structure.

Maintain professionalism and control in high-stress situations.

Drive positive results for the company by ensuring physical safety and security.

Perform and supervise patrol and strategic monitoring of the store.

Stay up to date on company Safety and Security standards.

Investigate incidents of theft.

Resolve matters relating to safety, inventory shortage, cash handling, and theft.

Conduct safety inspections and audits.

Control access of associates and visitors.

Represent Burlington in court proceedings associated with Asset Protection apprehensions and investigations.

Develop relationships with local law enforcement.

UBER/LYFT SAN DIEGO, CA FEBRUARY 2017-DECEMBER 2020

Drive with Uber-Independent Contractor

Picked up and dropped off riders in a safe and timely manner.

Provided excellent customer service.

Maintained personal vehicle in good condition.

Followed all Uber policies and procedures.

Followed all rules of the road and laws.

TIME WARNER CABLE SAN DIEGO, CA JANUARY 2005-DECEMBER 2009

Field Technician-Independent Contractor

Worked both inside and out, traveled to customer sites to inspect equipment, discuss their concerns, independently diagnose service issues, and construct innovative solutions.

Handled installations and disconnects, configured systems to standard, educated users about company products/equipment, and juggled scheduling demands.

Demonstrated listening skills to comprehend and calm frustrated customers.

UNITED STATES NAVY SAN DIEGO, CA 1998– 2002

USS Constellation Damage Controlman-Petty Officer 2nd Class

Performed organizational and intermediate level maintenance and repair of damage control equipment and systems.

Planned, supervised, and performed tasks necessary for damage control, ship stability, preservation of watertight integrity, firefighting, and Chemical, Biological, Radiological, and Nuclear Explosive (CBRNE) defense.

Instructed and coordinated damage control parties.

Instructed personnel in the techniques of damage control and CBRNE defense and prepared records and reports.

Managed and supervised all functions in Engineering Damage Control Programs: Firefighting, and Chemical, Biological, and Radiological-Defense (CBR-D) programs. Responsible for shipboard DC/FF/CBR-D systems and equipment maintenance. Troubleshoots and repair installed firefighting (AFFF, Halon, CO2, APC, and Fireman) and main drainage systems. Upkeep to the ship’s material condition of readiness.

Performed duties as the ship’s Fire Marshal by conducting routine safety inspections on the following: DC/FF systems and portable DC/FF equipment, flammable, and hazardous material storage, posted operating instructions, warnings, and egress markings.

Reviewed and screened maintenance actions added to the ship’s Current Ship Maintenance Project (CSMP).

Performed as the ship’s Assistant Gas Free Engineer by conducting gas-free operations and atmosphere testing of immediate danger to life health (IDLH) shipboard compartments and rooms; conduct post-fire and hazardous spills/leaks atmosphere testing; certifying IDLH areas safe for entry, welding, and painting operations.

Assisted the Damage Control Assistant in organizing and training the ship’s damage control and firefighting teams, junior damage control maintenance technicians, and damage control petty officer (DCPO) program maintenance technicians.

Education

Morgan Park High School; Chicago, IL: 1998– Diploma (3.5 GPA)

references upon request

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