Customer Care Sales Manager
Resume:
CURRICULUM VITAE
BIO- DATA
Name : TWINOWAITU SHIVAN
Address : NDERE, RUHINDA, RUJUMBURA,
RUKUNGIRI DISTRICT, UGANDA.
Contact : +256*********/+256*********.
Email : ****************@*****.***
Date of Birth : 12/06/1992.
Nationality : UGANDAN
Known Languages : ENGLISH, LUGANDA, and RUNYANKOLE - RUKIGA.
Hobby : Listening to music, Reading Novels, and interacting with friends.
MARITAL STATUS : Single.
1.PERSONAL STATEMENT.
Shivan is augandan,female and adiploma holder in journalism from CRANE MEDIA INSTITUTE Kampala. she is highly self-motivated,problem solver, willing to work with minimum pressurepatient and reliable with flexibility. she possesses good communication analytical skills,decision making, managementskills,sales and marketing,customer care skills. she is good researcher and able to identify specific development business opportunities. I acquired the above skills from the institution and while working with Hunters Beverages E.A ltd/ Rajesh manufacturers ltd,Ktuzi farm co.ltd,Boona fm,Kinkizi fm, Uganda broadcasting services. i add value to any organisation that gives her an employment opportunity to exercise her skills and oriented passion.
2.EDUCATION.
TEAM UNIVERSITY KAMPALA from (2020-2021) - Certificate in Business Administration
TEAM UNIVERSITY KAMPALA from (2021---)-Diploma in Business Administration.
CRANE MEDIA INSTITUTE from (2013-2015).Diploma in mass communication and journalism.
KASHENYI SECONDARY SCHOOL from (2011-2012). Uganda Advanced Certificate of Education (UACE) KASHENSHERO GIRLS SECONDARY SCHOOL from (2007-2010).Uganda Certificate of Education (UCE) KYABAGYERWA PRIMARY SCHOOL from (1999-2005) .Primary Leaving examination (PLE) Result SlIP.
3.EXPERIENCE.
RAJESH MANUFACTURERS LTD.
Position. Sales Manager.
Responsibilities
Planing and developing sales strategies that balance customers' expectations and company's objectives.
Analysing sales figures, customers reactions and market trends to anticipate product needs and plan.
Building constructive customer relationships.
Resolving customer complaints guide them and provide relevant information.
Good communication abilities and Interpersonal skills
KITUZI FARM CO. LTD
Position. Maketier.
Responsibilities.
Making optimun usage of each customer,s time and mould their opinion regarding the product.
Expanding the market cater to all the customers with the necessary products produced by the company.
Acting as alink between the product and customer.
BOONA FM 91.8 RUKUNGIRI.
Position. Runyankole,marketer and Broadcast journalist.
Comply with moral code of the journalistic profession.
Stay in contact with industry professionals.
Researching local community,statenational and international current events.
SKILLS.
Active social media presence.
Igained excellent verbal skills.
Available to work on flexible schedule.
KINKIZI FM 88.4 KANUNGU
Position. English news anchor.
Colaborating with news director to choose stories to broadcast considering audience preferences.
Revising scripts and prepare to deliver them on air.
Interviewing guests and other members involved in particular stories.
WIZARTS MEDIA NTINDA, KAMPALA.
Position. Advert voicing(.part-timer).
Have been able to manage and create relationships between clients and the company.
Have been able to self-confidence.
UGANDA BROADCASTING CORPORATION.
Position: intern.
Responsibilities.
I worked as a news reporter, broadcast journalist and marketier after my institution where I learned many different things in the process.
Conducting research to uncover interesting and significant news.
Gathering colaborate and interprete data.
Obtaining first hand information by being present in happenings..
UGANDA BROADCASTING CORPORATION.
Position: intern.
Responsibilities.
I worked as a news reporter, broadcast journalist and marketier after my institution where I learned many different things in the process.
Conducting research to uncover interesting and significant news.
Gathering colaborate and interprete data.
Obtaining first hand information by being present in happenings.
WIZARTS MEDIA NTINDA, KAMPALA.
Position. Advert voicing(.part-timer).
Have been able to manage and create relationships between clients and the company.
Have been able to self-confidence.
KINKIZI FM 88.4 KANUNGU
Position. English news anchor.
Colaborating with news director to choose stories to broadcast considering audience preferences.
Revising scripts and prepare to deliver them on air.
Interviewing guests and other members involved in particular stories.
BOONA FM 91.8 RUKUNGIRI.
Position. Runyankole,marketer and Broadcast journalist.
Comply with moral code of the journalistic profession.
Stay in contact with industry professionals.
Researching local community,statenational and international current events.
SKILLS.
Active social media presence.
Igained excellent verbal skills.
Available to work on flexible schedule.
KITUZI FARM CO. LTD
Position. Maketier.
Responsibilities.
Making optimun usage of each customer,s time and mould their opinion regarding the product.
Expanding the market cater to all the customers with the necessary products produced by the company.
Acting as alink between the product and customer.
RAJESH MANUFACTURERS LTD.
Position. Sales Manager.
Responsibilities
Planing and developing sales strategies that balance customers' expectations and company's objectives.
Analysing sales figures, customers reactions and market trends to anticipate product needs and plan.
Building constructive customer relationships.
Resolving customer complaints guide them and provide relevant information.
Good communication abilities and Interpersonal skills
REFERENCE. MR.MUGWANYA IBRAHIM
MANAGER UBC TV
MR.NAMANYA KAKYENE.
STATION MANAGER
BOONA FM.
MR. TWINAMATSIKO AARON
OPERATIONS.
RAJESH MANUFACTURERS LTD.
NYAKOZO STEPHEN.
GENERAL MANAGER
HUNTER BEVERAGES E.A. LTD.
DECLEARATION.
I, TWINOWAITU SHIVAN, the undersigned, certify that this data Correctly describe me, my qualifications and experience.
Date: 26.March.2023.
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