Project Manager Senior
Resume:
Steve Plack
Senior Project Manager
Profile
Results-driven Senior Project Manager with over 15 years of experience leading cross-functional teams to ensure timely project delivery and compliance. Proven success in monitoring project progress, identifying risks, and implementing corrective measures. Adept at developing and maintaining key stakeholder relationships to meet objectives and enhance rapport. Skilled in managing project budgets to drive cost-effectiveness and efficiency. Holds certifications in AWS, Six Sigma, and expertise in Jira, Confluence, and Smartsheet. Known for coordinating with cross-functional teams to resolve project issues and mitigate risks, providing detailed project status updates, and achieving project deadlines. Dedicated to detail-oriented leadership, goal-oriented planning, and adept at learning new systems quickly. Employment History
Senior Project Manager at MRI Real Estate Software April 2022
• Led cross-functional teams to ensure timely project delivery and compliance.
• Monitored project progress, identified risks, and implemented corrective measures for success.
• Conducted daily meetings with payment processor team to address issues.
• Developed and maintained relationships with key stakeholders to meet objectives and enhance rapport.
• Managed project budgets to drive cost-effectiveness and efficiency.
Personal Development at SELF
June 2021
- Achieved AWS Certified Cloud Practitioner qualification
• Completed Jira and Confluence training
• Completed Smartsheet training
• Completed Scrum training
• Obtained Six Sigma Yellow Belt certificationIn addition to obtaining various certifications and completing numerous training programs, I also achieved AWS Certified Cloud Practitioner qualification and received Six Sigma Yellow Belt certification. Furthermore, I completed training in Jira, Confluence, Smartsheet, Scrum, and refreshed my skills with Microsoft Project.
Custom PM Delivery Manager at HPE
December 2015
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
Details
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Skills
Project Management
Leadership
Stakeholder Management
Budget Management
Risk Mitigation
Cross-functional
Collaboration
Six Sigma
Jira
AWS
Confluence
PMI PMP Certification
PMI Agile Certification
ITIL
Electronic Health Record Specialist
• Provided detailed project status updates to stakeholders and executive management
• Achieved project deadlines by coordinating with contractors to manage performance
• Identified plans and resources required to meet project goals and objectives
• Prepared and submitted project invoices for review and approval
• Reported regularly to managers on project budget, progress, and technical problemsAs a Custom PM Delivery Manager at HPE, I coordinated with cross-functional teams to resolve project issues and mitigate risks, provided detailed project status updates to stakeholders and executive management, achieved project deadlines by coordinating with contractors to manage performance, identified plans and resources required to meet project goals and objectives, and prepared and submitted project invoices for review and approval. Additionally, I reported regularly to managers on project budget, progress, and technical problems. Project Manager at HP Inc
April 2007
- Led the integration of HP and Compaq following acquisition
• Managed vendor relationships and oversaw project budget
• Implemented risk mitigation strategies for cross-functional project teams
• Coordinated project scheduling and progress tracking
• Communicated project status updates to stakeholders and executive management
Service Delivery Manager at Compaq Computers
April 2007
- Oversaw break/fix support for 70+ locations
• Supervised a team of 20+ technicians
• Maintained a 90% SLA success rate
• Conducted SLA reporting and analyzed customer satisfaction surveys
• Managed software rollouts for the organization.
Education
Bachelor of Science, American InterContinental University, Houston
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