Business Analyst Project Management

Phanindra Kumar Gudla

Business Analyst

+1-470-***-**** ***************@*****.*** Marietta, GA

Summary

Detail-oriented Business Analyst and Product Owner with over 3 years of experience in the Software Development Life Cycle (SDLC). Demonstrates expertise in requirements elicitation, data analysis, and project management using tools such as UML, Jira, Confluence, and Python. Skilled in creating detailed System and Functional Requirement Specifications and leading Joint Application Development (JAD) sessions. Proficient in Python for data manipulation, analysis, and predictive modelling. Adept at collaborating with cross-functional teams to drive informed decision- making, optimize business processes, and deliver successful project outcomes. Experience

Universal Health Services, USA Business Analyst Sep 2023- Current

• Conducted comprehensive business analysis on customer behaviour, market trends, and sales performance, driving 15% increase in customer acquisition and a 10% enhancement in sales conversion rates.

• Adept at using Matplotlib and Seaborn to create compelling visualizations that succinctly convey complex data trends and patterns to both technical and non-technical stakeholders.

• Designed and developed various analytical reports from multiple data sources by blending data on single work- sheet in Tableau Desktop.

• Collaborated with marketing teams to create targeted campaigns from data-driven insights, boosting campaign effectiveness by 20% and decreasing customer churn by 25%.

• Conducted in-depth competitor analysis through SQL-based market data gathering, identifying gaps and developing competitive strategies.

• Assist in the creation of Product Strategy, Business Requirements Documents (BRDs), and Functional Requirements Documents

(FRDs), helping to provide clear guidelines for development teams and supporting successful project execution.

• Proficiently integrate Python scripts with interactive dashboards in tools like Tableau and Power BI, enhancing data visualization and stakeholder engagement.

• Collaborate with cross-functional teams to solve problems and develop new features based on market analysis and customer focus. Elevance Health, USA Business Analyst Jan 2022 to June 2022

• Visualize complex processes through business process flow diagrams using tools like Figma and MS Visio.

• Create dataflow diagrams and document the entire data transfer process.

• Contribute to the timely delivery of project artifacts.

• Aid in the management of the Defect Tracking system using JIRA, helping prioritize defects and contributing to plans for future enhancements.

• Collaborate with leaders to design and develop reports, learning how to blend data from multiple sources into cohesive views and create UI mock-ups using Figma and Tableau Desktop.

CitiusTech, India Business Analyst May 2019 to July 2021

• Conducted detailed business analysis using agile approach by collaborating with stakeholders to gather and document requirements, ensuring clear understanding of business needs, customer business relations and objectives.

• Collaborated with cross-functional teams to conduct process reviews, identify inefficiencies, and propose solutions that resulted in 20% reduction in operational costs.

• Developed and maintained interactive dashboards and reports using Advanced excel, Tableau, providing stakeholders with real-time visibility into key performance indicators and driving data-driven decision- making.

• Conducted User Acceptance Testing (UAT) to ensure successful implementation of business solutions and validate that requirements were met, utilizing Python and SQL for data validation.

• Prepared comprehensive documentation, including Business Requirements Documents (BRDs), Functional Requirements Documents

(FRDs), use cases, process flow diagrams, and functional specifications, to guide development teams and support project success.

• Collaborated with development teams in agile and scrum environment, participating in sprint planning, backlog grooming, and daily stand-up meetings to ensure successful project delivery, with focus on Python and SQL integration. Skills

• Languages: SQL, Python (Pandas, NumPy, Matplotlib), PowerShell, Spring Boot, C, C++

• Database and Data Visualization Technologies: DBMS, MySQL (all join types, group by, order by, calculated columns), Power Query, Power Apps, DAX

• Project Management: HP ALM, Agile, JIRA, SharePoint, Waterfall, SCRUM, Advanced Excel, Microsoft Of- fice 365 Suite (Word, Excel, etc.), ServiceNow, Change Request Management tool

• Data Visualization Tools: Tableau, Power BI, Figma, Matplotlib, Seaborn, Advanced Excel, Qualtrics

• IDE/Tools & Technologies: Jupyter, R Studio, Google Collab, Databricks (ETL pipeline), Hadoop, HDFS, PySpark, Spark Education

Master of Science, Information Studies Trine University, Detroit, MI, US July 2022 - May 2023 Bachelor in Computer Science Malla Reddy College of Engineering, India July 2017 - July 2021

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