Social Media Digital Marketing, Administrative
Resume:
Tasha Williams
Bakersfield, CA *****
**************@*****.***
I am a driven self-starter who has done administrative work for 18 years, the past eight years working remotely from home. My time management and organizational skills are second to none and my attention to detail is impeccable.
Authorized to work in the US for any employer
Work Experience
Lifeline & ACP Manager
Excess Telecom - Remote
October 2023 to Present
I lead a team of 35 agents who service the community providing life-saving devices to low-income families via the Lifeline and ACP programs. I recruit and train my agents, as well as handle the digital marketing aspect of the company by creating professional advertisements, training videos, and recruitment videos. Team Manager
Alorica Inc - Remote
December 2020 to December 2023
Led a team of 25+ moderators who inspected TikTok content for quality control issues. Held interviews, hosted meetings, held one-on-one trainings, etc.
Managing Editor/Digital Marketer
Bipartisan Report - Remote
December 2015 to May 2020
My duties were to lead a team of 12 writers and 6 editors to publish breaking news articles based on the internet. I also built advertisements, both paid and free. Office Services Supervisor
Department of Human Services - Bakersfield, CA
March 2005 to January 2020
Handled Client Complaints
Processed Paperwork
Worked the Call Center
Data Entry
Scanning Documents
Scheduled Appointments
External/Internal Correspondence
Education
Bachelor of Science in Business Administration
Strayer University-District of Columbia - Washington, DC October 2022 to Present
AA in Paraprofessional Education
University of Phoenix
2007 to 2009
West High School
1996 to 2000
Skills
• Time Management (10+ years)
• Writing Skills (10+ years)
• Management Experience (5 years)
• Customer Service (10+ years)
• Website maintenance (3 years)
• Strategic planning (5 years)
• WordPress (5 years)
• Branding (5 years)
• Social media marketing (5 years)
• Digital marketing (5 years)
• Social media management (5 years)
• Web design (3 years)
• Facebook Advertising (5 years)
• SEO (5 years)
• Google Analytics (5 years)
• Email marketing (2 years)
• Copywriting (5 years)
• Content creation (3 years)
• Mobile marketing (3 years)
• Mobile applications (10+ years)
• Proofreading (5 years)
• Analytics (5 years)
• Public relations (10+ years)
• Content management (5 years)
• Blogging (5 years)
• Creative writing (10+ years)
• Content strategy (3 years)
• Research (10+ years)
• Google Ads (2 years)
• SEO tools (5 years)
• Content marketing (5 years)
• Graphic design (3 years)
• Copy editing (5 years)
• AP style (10+ years)
• Google Docs (5 years)
• Journalism (5 years)
• Microsoft Powerpoint (10+ years)
• Project management (5 years)
• Content Development (5 years)
• Personal Assistant (5 years)
• E-Commerce
• Google AdWords
• Events Management
• Marketing Automation
• Microsoft Word (10+ years)
• Microsoft Excel (10+ years)
• Microsoft Office (10+ years)
• Microsoft Outlook (10+ years)
• Microsoft Access
• Google Search Console
• Editing
• Keyword research
• Content management systems
• Personal assistant experience
• Social media management
• Content creation
• Google Docs
• Proofreading
• Website management
• Blogging
• WordPress
• Content management
• Creative writing
• SEO
• Google Search Console
• Linkbuilding
• Content marketing
• Facebook Advertising
• Content development
• Web development
• AP style
• Google Analytics
• E-commerce
• Marketing
• Front desk
• Copywriting
• A/B testing
• Branding
• Photography
• Public relations
• Mac OS
• Customer service
• Supervising experience
• Childcare
• Clerical experience
• Social work
• Human resources
• Leadership
• iOS
• Account management
• Sales
• Office management
• Documentation review
• B2B
• Business development
• Cold calling
• Research
• Management (10+ years)
Certifications and Licenses
Driver's License
May 2022 to May 2028
Paraprofessional Certification
June 2009 to Present
AA in Paraprofessional Education.
Assessments
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Marketing — Proficient
May 2023
Understanding a target audience and how to best communicate with them Full results: Proficient
Scheduling — Proficient
May 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Management & leadership skills: Impact & influence — Proficient May 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Administrative assistant/receptionist — Proficient October 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Social media — Proficient
November 2021
Knowledge of popular social media platforms, features, and functions Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
October 2022
Responding to customer situations with sensitivity Full results: Proficient
Social media — Proficient
August 2023
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Analyzing data — Proficient
December 2022
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Proofreading — Proficient
November 2021
Finding and correcting errors in written texts
Full results: Proficient
Outside sales — Proficient
February 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Work style: Conscientiousness — Proficient
February 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Social media — Proficient
December 2022
Knowledge of social media techniques and analytics interpretation Full results: Proficient
Data entry: Attention to detail — Proficient
October 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Sales skills — Proficient
February 2023
Influencing and negotiating with customers
Full results: Proficient
Marketing — Proficient
September 2022
Understanding a target audience and how to best communicate with them Full results: Proficient
Written communication — Proficient
December 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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