Delivery Driver Customer Service

LEONARD MAILLET

East Granby, CT ***** 860-***-**** *******@******.***

Experienced and dedicated professional with a diverse skill set in various fields including wrecker operation, local pick-up and delivery, and landscaping. Proficient in safely operating tow trucks, flatbeds, and delivery vehicles while ensuring timely and efficient service. Strong customer service skills and a proven ability to communicate effectively with clients and team members. Adept at problem-solving, equipment maintenance, and adhering to safety protocols and regulations. Highly motivated with a solid track record of reliability and professionalism in all job responsibilities. EXPERIENCE

NOV 2020 - Present

Local Pick-up and Delivery Driver A. Duie Pyle, Inc. Southington, CT

• Highly reliable and efficient Local Pick-up and Delivery Driver with extensive experience in transporting goods safely and promptly to residential and business locations. Demonstrates strong navigational skills and the ability to plan and optimize delivery routes for maximum efficiency. Proficient in loading and unloading goods, performing vehicle inspections, and maintaining accurate delivery records. Excellent customer service skills with a proven ability to communicate effectively with clients and address any delivery-related issues. Committed to adhering to all safety protocols and transportation regulations, ensuring a smooth and safe delivery process.

APR 2013 – NOV 2020

Delivery Driver, Depot Lead Sid Wainer & Son New Bedford, MA

• Dependable and experienced Delivery Driver with a proven track record of ensuring timely and accurate delivery of goods. Extensive knowledge of route planning, vehicle operation, and customer service. Successfully managed and led a team of drivers as a Depot Lead, overseeing daily operations, coordinating schedules, and ensuring adherence to safety protocols. Skilled in performing regular vehicle maintenance and addressing any mechanical issues to maintain a fleet of trucks in optimal condition. Strong communication and problem-solving abilities, dedicated to maintaining high standards of efficiency and customer satisfaction. APR 2010 – APR 2013

Wrecker Operator Chuck’s Auto Windsor Locks, CT

• Wrecker Operator with extensive experience in safely towing and recovering vehicles. Proficient in operating tow trucks and utilizing towing equipment to assist with roadside emergencies and vehicle recoveries. Demonstrates strong problem-solving abilities and the capability to manage challenging recovery situations. Committed to providing excellent customer service, effectively communicating with clients, and ensuring their safety and satisfaction. Knowledgeable in performing routine maintenance and minor repairs on wrecker equipment to ensure reliable operations. Dedicated to adhering to all safety protocols and regulatory requirements. APR 2007 – APR 2010

Landscaper Guzie Landscaping Suffield, CT

• Experienced Landscaper with a strong background in designing, installing, and maintaining diverse outdoor environments. Adept at utilizing advanced landscaping techniques, including soil preparation, plant selection, and irrigation systems, to create and sustain beautiful and functional landscapes. Skilled in operating and maintaining landscaping equipment, conducting routine maintenance, and implementing aesthetic improvements. Proven track record of working collaboratively with clients to achieve their vision while ensuring high standards of quality and safety. Demonstrates a strong work ethic, attention to detail, and commitment to delivering exceptional results in every project.

MAY 2005 – MAR 2007

Crew Member Bobcat of Connecticut East Hartford, CT

• Crew Member with hands-on experience in servicing, washing, and delivering rental equipment. Proven ability to perform routine maintenance, ensuring all equipment is in optimal working condition and meets safety standards. Skilled in operating and handling a variety of tools and machinery, with a strong focus on quality and customer satisfaction. Demonstrates excellent organizational skills in managing delivery schedules and maintaining accurate records. Committed to providing efficient and professional service while adhering to company policies and enhancing overall operational efficiency.

EDUCATION & TRAINING

1995 - 1999

• Howell Cheney Technical High School – Manchester, CT DEC 2020

• CDL Course Completion – Duie Pyle, Southington, CT SKILLS & ABILITIES

• Tow Truck Operation

• Flatbed Truck Driving

• Delivery Driver Experience

• Commercial Driving

• Heavy Equipment Operation

• Mechanical Knowledge

• Conflict Resolution

• Trip Planning

• Dependable

• Work Ethic

Certifications & Licenses

• CDL A

• Hazmat Endorsement

• Tanker Endorsement

• Valid Medical Card

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