Customer Service Front Desk
Resume:
MARIYA
BYDYK
DETAILS
ADDRESS
Jackson, NJ, ****7
United States
PHONE
******@*****.***
SKILLS
Multitasking Skills
Customer Service Skills
Excellent Communication Skills
Microsoft Word
Excel
Finances
LANGUAGES
English
Russian
Ukrainian
PROFILE
Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. EMPLOYMENT HISTORY
Bank Teller, Nadra Bank Ukraine
2004 — 2010
• Provided excellent customer service and resolved customer issues.
• Processed loan applications and other paperwork in accordance with regulations
• Followed bank security procedures to protect customer data and assets
OfDce Front zesk Receptionist, Family
Medical Clinic
Ukraine
2010 — 2015
• Managed the daily operations of the front desk, ensuring efDcient service delivery and compliance with organi/ational standards
• Managed the front desk area and ensured a professional and welcoming environment for customers
CashierLCustomer Service, Condor Store Hakewood, NJ 2017 — Present
• Used active listening to identify customer needs, resulting in an increase in sales of additional services and products
• Kandled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Operated cash register, credit card machine, and other electronic equipment accurately and efDciently
EDUCATION
Kigh School Ukraine
2000
Computer Science, Technical School Ukraine
2004
Finance, 9hmelnytskyi Economic University Ukraine
200'
Received MasterAs ziploma and was qualiDed as a specialist in Dnances
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