Customer Service Representative
Resume:
Keoni Barney
Gresham, OR *****
ad7lqx@r.postjobfree.com
My names Keoni. I come from a long background of customer service. I enjoy providing help to my customers and help providing solutions to difficult problems. Authorized to work in the US for any employer
Work Experience
Customer Service Representative
T-Mobile - Salem, OR
August 2021 to September 2023
Assist customers with there cellphone services and billing. Help with billing issues, technical support and helping with orders. Offered upgrades for new phones and other devices. Excelled in sales for upgrades and new lines of service.
Customer Service Representative
Wells Fargo - Salem, OR
April 2021 to June 2021
Assist customers with there credit card accounts including balance, transaction descriptions and providing support with disputes on transactions. Offered other products that could help with there needs. Online banking support
US Bank National Association - Portland, OR
July 2014 to December 2020
I assisted customer with there online banking and mobile app. Also assisted with disputes on transaction and fraud cases. Assisted with questions about there account and also provided options that would best fit them in the future with account types.
Xbox billing support
Stream Global Services - Wilsonville, OR
August 2013 to May 2016
Assist customers with billing questions about purchases and subscription services. Sprint billing support
Xerox - Portland, OR
September 2010 to July 2013
Assist customers with billing questions. Also assisted customers with phone upgrades. Education
High school diploma
Coupeville High School - Coupeville, WA
2003 to 2006
Skills
• Call center
• Customer service
• Microsoft
• Sales
• Computer skills
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