Marta C Lopez
CAREER OBJECTIVE CONTACT INFO
My main objective is to be able to provide all
clients / customers with the best customer
support experience. Being knowledgeable of
the support I am providing to clients /
customers so that they feel confident about the
information provided to them. Always being
kind and showing empathy toward callers, so
they feel understood and provide them with
best solution that can always best assist them,
not only is working remote great for my
schedule helps with giving my full attention to
all callers I have the chance to assist
Marta ***********@*****.***
Customer Service Specialist
4119 NE 24 ST, Homestead, FL. 33033
EDUCATION WORK EXPERIENCE
Everest Institute Data Entry Specialist
Dec 07 - Dec 10
Associates Degree In Customer Service &
Computer Technician - 3.9%
Magic Transport Inc
Mar 16 - Jan 19
I entered all the data of all cargo moving from
Miami to Puerto Rico. Managed all accounts of
different company cargos going to Puerto Rico .
Making sure correct data is entered how the
billing is down correctly
Sales Associate
Gap Inc
Apr 13 - Mar 14
Attend customers help them with sizes or
selections . Have store knowledge to help
customers shopping experience be easy and
pleasant
Remote Customer Service Guest Care
Support Agent
Topgolf
Jan 24 - Present
Remote customer support providing
information and helping with bookings !
Sales Associate/ cashier
Family Dollar
Jun 21 - Dec 21
Helped customer on the floor when needed
assistance . I worked register as well
Gig Job / shiftsmart
Circle K
Jun 22 - Jan 23
Merchandising, inventory, cleaning cashier
Member Services Support Agent
Solutran
Jan 24 - Present
Remote support agent ! I assisted many
patients with all medical OTC Remote customer
support providing information providing on their
medical insurance benefits provided
SKILLS ACHIEVEMENT
Fast Learner Notary
Quick Typing, Quick Ideas Notary For The State Of Florida Notary
Florida Notary Public
Teamworker
Visual Merchandising
Customer Service Skills
Communication
Exceptional Written And Verbal Communication
Skills
Customer Service
Skilled In All Customer Service And Delivering
Outstanding Customer Care
Attentive
Very Attentive To Detail And Quick On My Feet
When Thinking Is Required
Demeanor
Always Being Friendly, Having Empathetic
Tone But Always Keeping Professional Up Keep
Technology
Proficient In Technology Including Computer
Softwares (windows Or Mac)
Reliable
Very Important To Me Is Reliability And
Punctuality
LANGUAGES REFERENCES
• English Ricelda Lopez
• Spanish Billing & Accounting
Medical