Customer Service Data Entry
Resume:
Linda Ducos
*** ******** ****** *** #**, Brooklyn, NY 11212
ad7lkx@r.postjobfree.com
SUMMARY
Dedicated and focused individual who excels at prioritizing, completing multiple tasks simultaneously, Hardworking with strong drive
EXPERIENCE
United Security Services - New York, NY November 2017 - Present Security Officer
● Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, permitting entry.
● Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Ultimate Care - Brooklyn, NY May 2017 - August 2018 Home Health Aide
● Support patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
● Maintains a safe, secure, and healthy patient environment by following asepses standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards.
● Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.
Macy’s - New York, NY October 2012 – January 2019
Support Associate - Overnight
● Expedite the receiving and processing of all merchandise.
● Unpack, hang/fold goods, and secure security tags when necessary.
● Replenish merchandise on selling floor; Maintain stockroom organization and cleanliness.
● Participate in the inventory taking process.
Tandy Brands Accessories. - New York, NY November 2008 – February 2014 Receptionist
● Answered multi line phone.
● Shipped and received FedEx and UPS shipments.
● Placed catering orders for meetings and special events. Lifespire -Brooklyn, NY November 2004 – August 2008 Developmental Aide II
● Created monthly progress reports for consumers.
● Responsible for activities group teaching activities.
● Facilitated safety skills workshops.
Burberry - New York, NY December 2002 – September 2004 Bilingual Receptionist/Data Entry
● Data entry of purchasing and receiving.
● Maintained excellent customer service to all incoming calls. Direct Marketing Association - New York, NY January 1998 – October 2002 Customer Service Representative
● Prepared shipments for all meeting events (onsite supplies, badges, rosters. Etc.)
● Onsite registration staff for all New York events
● Answered phones and retrieved customer service voice mail
● Maintained inventory working with vendors to insure timely deliveries
● Set up meeting rooms for seminar by collecting materials and equipment needed for instructors Volunteer Experience
Akila Worksongs Artist Management
● Served as communications liaison between executive staff and artists
● Partook in general office and administrative duties EDUCATION
Security Guard License September 2017
Fireguard July 2017
First Step Program – New York, NY July 2014 – November 2014
● Computer training in Microsoft Word, Outlook 2010 Sarah J. Hale High School
● Diploma in General Studies
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