ESMERALDA
AYALA FELIX
ad7lka@r.postjobfree.com
Q = The Bronx, NY 10458
SKILLS
+ Friendly, Positive Attitude
+ Teamwork and Collaboration
+ Customer Service
+ Problem-Solving
+ Bilingual
EDUCATION
Academy For Language And
Technology
Bronx, NY + 06/2022
PROFESSIONAL SUMMARY
Driven and bilingual professional with a proven track record in customer
service and problem-solving. Excelled in fast-paced environments at
Starbucks, enhancing teamwork and collaboration. Demonstrated
exceptional ability to adapt and learn quickly, significantly improving
the customer experience and operational efficiency. Skilled in
maintaining high standards of service and cleanliness, showcasing a
friendly, positive attitude and a commitment to excellence.
WORK HISTORY
Cashier Customer Service - Macdonald’s
1745 Martin Luther King + 01/2024 - Current
+ Self-motivated, with a strong sense of personal responsibility.
+ Worked effectively in fast-paced environments.
+ Skilled at working independently and collaboratively in a team
environment.
+ Proven ability to learn quickly and adapt to new situations.
Barista, Starbucks - Starbucks
La Guardia + 02/2023 - 12/2023
+ Self-motivated, with a strong sense of personal responsibility.
+ Worked effectively in fast-paced environments.
+ Skilled at working independently and collaboratively in a team
environment.
+ Proven ability to learn quickly and adapt to new situations.
Merchandise, Cashier, Manager - Fabco Shoes
128 E 170th St, Bronx, NY 10452 + 01/2021 - 12/2022
Maintained a visually appealing and organized store environment,
increasing overall shopping experience and Provided exceptional
customer service by addressing inquiries and resolving issues promptly,
resulting in repeat business.
Asistant - Daycare Assistant
215 Mt Hope Pl + 10/2020 - 09/2022
Maintained clean, neat and hazard-free areas to protect kids, personnel