Service Representative Customer

LG

Lori Gallegos

Professional Summary

Service-oriented customer service representative with 20-year background in a Call center or work from home environment. Excellent communication and time management skills. Handles task with accuracy and efficiency.

Work History

Claims Adjuster - Sonsio

01/2020 - 01/2023

Home Shop Coordinator - King Soopers

Denver, CO

12/2000 - 04/2018

● Processing claims for tire warranty

Have thorough knowledge of all service agreement, claims guidelines updating\settlement claim procedures.

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● Managed over 50 customer calls per day.

Managed time efficiently in order to complete all tasks within deadlines.

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● Organized and detail-oriented with a strong work ethic.

● Taking customers grocery orders and entering online Responding to customer product inquiries and order status Maintain and update customer information as necessary.

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Resolved problems, improved operations and provided exceptional service.

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Identified issues, analyzed information and provided solutions to problems.

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********@*****.***

720-***-****

Denver, CO 80204

Skills

Highly effective service skills, including

professional demeanor and outstanding

phone etiquette.

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● Teamwork and Collaboration

● Cultural Awareness

● Data Entry

Education

Abraham Lincoln High School

Denver

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