Service Representative Customer

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JUDITH WILSON

*****.**********@*****.*** 318-***-**** Pineville, Louisiana 71360

Summary

Entry-level Customer Service Representative excited at the prospect of identifying customer’s needs and responding to customer inquiries in a professional setting. Adaptable worker recognized by peers for my effective empathy and critical thinking skills. Looking forward to applying my understanding of documentation and problem solving at your center.

Skills

Medical charts and records

Multitasking

Communication

Computer skills

Critical thinking

Venipuncture

Admissions and discharge processes

Airway management

Medical terminology

Educating patients

Experience

Magnolia Spay Neuter Alexandria, LA

Veterinarian Technician

02/2021 - Current

Responsible for daily care of all surgical patients, assisting doctors and veterinary assistants with pre-, peri- and post-operative care of patients, general cleaning, and training others to utilize our patient care protocols

Efficiently pre-medicate, induce, and intubate all patients as necessary

Able to monitor anesthesia, with a clear idea of abnormal conditions

Knowledge and ability to intake and release patients, including delivering post-operative instructions in a competent and friendly manner

Able to efficiently run a clinic team and maintain surgical flow

CROSSMARK, INC Alexandria, LA

Demo Event Specialist

06/2019 - 03/2020

Answered questions and helped customers find items while offering samples.

Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.

Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.

Created positive and rewarding client experiences through warm and friendly customer interactions.

Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.

Jill Glascock Pineville, LA

Housekeeper/Personal Assistant to the Owner

11/2017 - 09/2019

Managed household inventory and maintenance schedules.

Organized work projects around client's house.

Cared for family dogs and cats including feeding and walking animals several times per day.

Handled incoming and outgoing mail, email and faxes.

Education and Training

Delgado Community College New Orleans, LA

Associate of Arts in Health Sciences

03/1994

Ranked in Top 10% of class

Outstanding Clinical Performance Recipient

Dean's List Honoree Every Semester

Additional Information

Basic computer skills.

Word

PowerPoint

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