Alena Bondarava
**** ********** **. #**, ******** View, California, 94040 ************@*****.*** +1-650-***-****
Objective: Dedicated and customer-focused cashier with over 20 years of experience in the retail and food industry, seeking to join the store team to provide exceptional service and support.
Professional Summary: Experienced cashier and sales associate with a robust background in handling diverse food products, including dairy, vegetables, fruits, groceries, and high-quality meats. Proven track record of managing sales operations efficiently, ensuring customer satisfaction, and maintaining product quality. Skilled in cash handling, inventory management, and customer service with a keen eye for detail and a commitment to excellence.
Professional Experience:
2012 – 2023 Senior Cashier and Sales Associate, Veles Product LLC, Minsk, Belarus
Supervised daily operations of the store, specializing in high-quality meat products from top producers in Belarus.
Managed cash transactions, maintained accurate cash drawers, and ensured compliance with all financial procedures.
Provided exceptional customer service, addressing inquiries and resolving issues promptly and effectively.
Trained and mentored new staff, fostering a team-oriented environment and enhancing overall performance.
Conducted inventory checks, restocked shelves, and maintained product displays to ensure availability and freshness.
1999 – 2012 Sales Associate, Komarovsky Market, Minsk, Belarus
Handled a wide range of food products including dairy (packaging cottage cheese and cheese), vegetables, fruits, and groceries.
Assisted customers with product selection, offering recommendations based on their needs and preferences.
Managed cash registers, processed transactions, and ensured accurate handling of all sales.
Maintained a clean and organized work environment, adhering to all health and safety regulations.
Developed strong customer relationships, contributing to repeat business and customer loyalty.
Key Skills:
Customer Service Excellence
Cash Handling and POS Systems
Inventory Management
Product Knowledge (Dairy, Meats, Produce, Groceries)
Team Leadership and Training
Problem-Solving and Conflict Resolution
Attention to Detail
Effective Communication
Education:
Belarusian State University of Culture and Art, MS in Librarian-Bibliographer
References:
Available upon request