Customer Service Cdl A
Resume:
Eugene Shelby
Chicago, IL *0617
ad7lb9@r.postjobfree.com
Work Experience
United States Postal Service - Chicago, IL.
Truck Driver 2019 – Present
- Operate a tractor-trailer in conformity with time schedules and in accordance with instructions regarding the route assigned; operate a tractor-trailer in unscheduled service directed move by move by telephone, two-way radio or through designated supervisors.
- Pick up and deliver bulk quantities of mail at postal installations, mailing concerns, railroad mail facilities and airports.
- Ascertain the condition of the tractor-trailer prior to leaving and in returning to garage; report all accidents, mechanical defects noted, and mechanical failures in the course of the trip.
- Make decisions respecting changes in route in emergency; make emergency decisions respecting loading mail or leaving it for later trip.. Milam & Sullivan’s Sausage Company - Chicago, IL.
President/CEO 2018 – Present
- Ensure revenue growth by making major corporate decisions, managing the overall operations and resources of a company
- Manage fulfillment of all product orders
- Manufacturing, logistical, storage, sales, operational management, Inventory management
Bronzeville Sausage Company - Chicago, IL.
President/CEO - (aka EcoGreen Urban Distribution Inc.) 2014 – 2018
- Oversaw all manufacturing, logistical, storage, sales, operational management, Inventory management, shipping, distribution, order tracking, home delivery, and customer service.
- Worked with outside consultants to identify, expedite and resolve any issues that arise.
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CBI Solutions Group - Chicago, IL.
Sr. Executive Consultant-Customer Service/Consumer analyst 2010 – 2014
- Sales/Consult to corporations and other organizations to help establish credit and develop Green Real Estate Marketing programs and projects.
- Established multi-lingual credit services initiatives to improve the education and financial condition for a wider base of consumers.
- Managed all aspects of planning and management.
People Gas- Warehousing/Logistics - Chicago, IL.
Sales / Materials Handler / Driver 2005 – 2012
- Managed several aspects of logistical service and management: Inventory system management using SAP and Peoplesoft- Shipping and receiving, distribution, order tracking, system inventory investigations and liaison to company buyers.
- Sales: Worked with other cost centers to assess needs and ensure they have the materials needed to complete work orders.
- Customer Service: Worked with employees and outside customers to identify, expedite, and resolve gas service, installation and product issues.
- Driver: Staged product delivery of supplies to all company locations. Extensive experience with pay loader, heavy duty construction forklift, box truck, semi-tractor trailer
South American Transport & Logistics – Chicago, IL. Owner / Chief Operator - Contract with Menards 2008 – 2010
- Operated all warehouse needs including inventory management, shipping, distribution, order tracking.
- Fulfilled home deliveries of rehab and construction equipment, sales and customer service
- Worked with customers to identify, expedite and resolve customer issues
- Utilized boom truck, semi-truck and/or cube truck to complete delivery of company supplies to various locations
Millennium Group Investment Management Company
Owner / President 1998 – 2010
- Managed all aspects of investment properties and business: Sales/Marketing, financing, rental and booth rentals, rehab, property sales and credit management.
- Developed instructional booklet on proper credit management for tenants. Supervised work crew and office staff.
- Maintained multi-million-dollar portfolio of properties
- Businesses included:
• At the crib barber shop
• 12 total rental units owned
• The brown room jazz café
• Something special soul food restaurant
• South American Transportation Inc.
University of Chicago Police Department - Chicago, IL. Police Officer 1998 – 2001
- Responded to routine requests and emergencies for the Police Department from the University community.
- Enforced laws and ordinances, conflict resolution, traffic control, security of buildings/grounds, fire calls and injured person calls.
University of Chicago Hospital - Chicago, IL.
Engineering Assistant - Plant Dept. 1996-1998
- Assisted Electrical/Building engineers with all maintenance and repairs Material Handler/Shift Lead 1992–1996
- Responsible for logistical management and distribution in a warehouse setting throughout the Medical Center. As shift leader I’m responsible for delegating shift duties, stock distribution and stock order receivables. Skills Summary
• Sales, marketing, customer service, account management, warehouse inventory, bookkeeping, stock market and product buying
• Computer experience: Microsoft Office, SAP, People Soft
• Experience with shipping and receiving systems
• Languages: English, Portuguese, some Spanish
• Class A license in IL.
Education
Kennedy King College - Chicago, IL. 1997
Criminal Justice
Montebello Adult High School - Montebello, CA 1988 References available upon request
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