Security Guard Guest Services

JD Justin Diaz

Brooklyn, NY ***** 347-***-**** **************@*****.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Screen Personnel

Adaptable and Flexible

Guest Services Assistance

Client Requirements

Community Events

Premises Patrols

Document Preparation

Patient Transport

Safety and Security

English Fluency

WORK HISTORY SECURITY GUARD 07/2023 to 06/2024

JETWAY Security Guard JFK Airport

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Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Responded quickly to incidents and assessed active situations for security concerns.

Responded quickly to emergency situations to assess and deflect issues. Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

CUSTODIAN 09/2022 to 06/2023

Airway Cleaners JFK

Worked roughly a year doing custodial and maintenance work. My responsibilities are making sure bathrooms are clean, and equipped with basic needs such as hand towels and toilet paper; more often than not I worked in the prestigious clubs owned by American Airlines and British Airways exclusive to members only. I performed concierge services for customers– directing them to food, and bathrooms

I restocked towels for showers, and cleaned said showers. Emptied trash cans and recycling bins to keep building clean and free of germs.

Replaced and refilled paper towel and toilet paper dispensers for users convenience.

Kept building spaces premises clean inside and outside. Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Followed safety protocols and safe use of protective gear to prevent injury to self and others.

Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces. Moved furniture for cleaning and set up for special events. Checked in and stocked inventory throughout facility. Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.

PACKAGE HANDLER 10/2021 to 01/2022

FEDEX Buffalo, NY

I was responsible for unloading packages from the plane, and loading them onto designated belts which were then loaded onto trucks and shipped out across Buffalo

I was trained to look out for hazardous materials, liquids or spills and how to properly remove said materials from our workspace. BARISTA 06/2020 to 03/2021

Amorinos Gelato 60 University Pl

I was tasked with meticulously sculpting and designing a rose-shaped Gelato cone for customers– with flavoring of their choice. Cleaned counters, machines, utensils, and seating areas daily. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Memorized recipes for specialty coffee beverages and seasonal offerings. Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

PAID INTERN 07/2019 to 02/2020

Student Sponsor Partners Manhattan, NY

I was given the opportunity to work for a non-profit organization (SSP) as an intern within their company.

I worked Microsoft Word quite often, filed paperwork, worked with fellow students and peers, and was a photographer for many of their company events

I worked as a receptionist occasionally as well, gaining experience that I did not have prior to this opportunity.

PANTRY WORKER 07/2018 to 08/2018

Christian Charities, P.S 11 The Bronx, NY

Summer Youth employment; second year working in P.S. 11, a public school in the inner-city of The Bronx.

I worked within the school setting up and stocking the pantry, alongside serving members of the community with free food.

PANTRY WORKER 07/2017 to 08/2017

Christian Charities, P.S 11 The Bronx, NY

Summer Youth employment

I worked with the school system to refill their pantry among other tasks relating to serving the people of the community.

EDUCATION Cardinal Hayes High School, The Bronx, NY High School Diploma

Christ the King High School, Metropolitan Ave

No Degree General Studies

SUNY Buffalo State, Buffalo, NY

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