Customer Service Home Care
Resume:
Tamara Delijeant
Austin, TX *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Lead Phlebotomist/Lab Assistant
Grifols-Austin, TX
January 2022 to Present
I help screen donors to ensure they are healthy and eligible to donate for the day. I also help to answer any questions they may have. I utilize my phlebotomy skills to collect plasma and other samples. In the lab I collect additional samples from plasma along with other tasks related to organizing, packing, and shipping the product.
Packer and Shipper
UPS-Austin, TX
February 2021 to October 2022
I attended to customers and help them ship items, return items and packages various things. I also work the cash register and sort mail. I help with online printing services and trouble shooting for pack and ship problems.
In Home Care Provider
Premieant, Inc.-Austin, TX
February 2021 to January 2022
I assist different group homes of individuals with special needs with their hygiene, I also help maintain a clean, safe environment within the home, prepare meals, and administer medication. Direct Care Staff
Bona terra adult daycare-Austin, TX
March 2018 to February 2021
I provide care and supervision for the patients and keep a clean environment. I give minimal first aid as needed and administer medication. I change clothes and diapers if needed as well. I hold classes for high and medium functioning, special needs individuals to teach them basic everyday skills and also give them fun, stimulating activities to participate in. We are blood, paid intern
Goodwill inc-Austin, TX
August 2017 to January 2018
Oversee donor safety
● maintain a clean and organized environment
● customer service
Phlebotomist in Training
Clinical Pathology Lab Riverside-Austin, TX
January 2017 to June 2017
collect specimen
● label and document specimen
Education
Austin Community College - Austin, TX
June 2017
High School Diploma in AP Biology
Del Valle High School
June 2017
Skills
• CLIENTS (4 years)
• ORGANIZATIONAL SKILLS (3 years)
• PROBLEM SOLVER (4 years)
• TEAM PLAYER (4 years)
• CUSTOMER SERVICE (1 year)
• Direct Support (4 years)
• Direct Care (4 years)
• Disability (4 years)
• Personal Care (4 years)
• Home Care (2 years)
• Developmental Disabilities Experience (3 years)
• Google Docs
• Caregiving
• Senior Care
• Packaging
• Medication Administration
• Meal Preparation
• Vital Signs
• Autism (3 years)
• Phlebotomy (1 year)
• Patient Care
• Venipuncture
Certifications and Licenses
CPR Certification
Phlebotomy certification
PBT (ASCP)
Additional Information
HIGHLIGHTS OF SKILLS
• Great problem solver
• Excellent communication and organizational skills
• Providing great customer service and displaying good bed side manners
• Ability to treat clients and their property with dignity and respect
• Able to complete work with time frame
• Team player with the ability to adapt quickly to change
• Computer Knowledge Microsoft and Google documents
• manual dexterity
• Able to follow instructions and understand all current state and local regulations
• Experience caring from children
• Able to learn quickly and respond to department needs
• Sharp Critical Thinker and Problem Solver
Contact this candidate