Customer Service House Keeping

Career Objective.

Seeking a position as a host with suitable organization

where I can utilize my exceptional skills and ability to provide, prompt and courteous service to the required guests in order to ensure customer satisfaction.

Working experience.

• Sheraton hotel Kampala - Uganda

Host from April 2017 to November 2020.

• Rotana Hotels and Resorts UAE.

Host from December 2020 to 2022.

KAWEESI

ABDUL

Kampala-Uganda

Passport No: A00580706

Gender : Male

Position : Hostess

Nationality : Ugandan

Language : English

CONTACT

Phone Numbers:

+256-***-******

EMAIL:

***************@*****.***

Duties and responsibilities.

• Deliver checks and collect bill payments.

• Inform customers about the day’s special offers.

• Offer menu recommendations upon request.

• Maintaining tidy and pleasant appearance of the

reception area.

• Provide basic customer service skills.

• Receive and assist clients thus escorting them to correct destinations.

• Interact well with the public about clear detailed information about offers going on.

• Follow all relevant health department regulations on hotel events.

• Take accurate food and drinks orders, using as

POS ordering software and slips.

• Attention to guest requests at the hotel.

Education qualification.

• Diploma in Hotel Management.

Skills.

• Effective communication skills.

• Team player, fast learner and leadership skills.

• Computer skills and willing to learn.

References

Upon request

Contact this candidate