Business Continuity Program Manager

Samuel Stahl, cbcp, mbci

*********@*****.*** https://www.linkedin.com/in/samuelstahl 303-***-****

Business Continuity Leader and Program Manager

BCM Methodology Expert Drives Resiliency Solutions Global BCM Successes

Highly experienced Business Continuity professional whose background spans multiple industries by delivering innovative resiliency methodologies and aligning recovery priorities with business needs. Delivered exceptional results through strategic goal setting, actively listening to clients’ needs, quickly identifying business-driven resiliency solutions, and delivering validated results. Provided hands-on, day-to-day SME knowledge and project management experience by running meetings, creating, and updating project plans, issues, and risk documentation, acting as the primary interface between technical and business teams, assisting teams in developing their resiliency plans, and reporting weekly to the C-level executives. Wide-ranging experience with ISO 22301-NISP, 3100, NIST SP800-34, 22320, 22361, SEC 33-11274, and other local, state, and federal standards.

Creates a positive work environment and takes a strategic, action-oriented approach to issues focusing on maximizing resiliency opportunities. Recognized for stakeholder management, mobilizing cross-organizational support, and facilitating decision-making. Frequently requested as an international speaker on Business Recovery solutions.

Business Continuity Programs/Plans

Disaster Recovery Programs/Plans

Recovery Exercises

Business Impact Analysis (BIA)

Crisis Management

Emergency Response Management Plans

BCM Program Assessments/Audits

BCM Maturity Models

Professional Experience

Self Employed

Program Manager 2016– Present

Providing Program and Project Management, Business Continuity, Emergency Response Management, Crisis Management, and Disaster Recovery solutions to various organizations by offering overall leadership and maturation of their resiliency programs. Most recent projects include providing Business Continuity, Disaster Recovery, and Project Management consulting services for several large organizations:

Just completed an extensive update of a Disaster Recovery Program for a major Federal agency

Disaster Recovery Management responsibilities for a large electronic payment industry client

Disaster Recovery and Project Management responsibilities at a major US airline

Business Continuity Management for another electronic payment industry client

Completed an 18-month assignment to create and manage the overall Business Continuity Management program for a US-based Internet/Phone/TV provider including Business Continuity, Disaster Recovery, Crisis Management, and Emergency Management responsibilities which also includes the COVID-19 response.

EMC, Remote office, and client headquarters

Program Manager 2012– 2015

Developed and implemented Business Continuity and Resiliency programs, methodologies, and procedures allowing several of EMC’s larger clients to meet their resiliency requirements

Developed and implemented Business Continuity and Crisis Management plans for a major technology organization with US and international business operations

Developed and delivered an Emergency Response / Crisis Management Plan that creates a strong collaboration between the Business Continuity, Disaster Recovery, and Emergency Response teams for a large healthcare organization

Created a Business Continuity Program based on the DRII methodology to help guide a large financial organization in their efforts to meet their FINRA requirements

Provided guidance and expertise to develop a major technology firm’s global Business Continuity, Crisis Management, Emergency Response, Risk Assessments, and Disaster Recovery programs including developing recovery governance, strategies, assessments, audits, and various resiliency plans deliverables

Developed and implemented a Business Continuity program for a global computer chip manufacturer including supply chain resiliency research and global manufacturing areas.

Sr. Project Manager 2007– 2012

Guided BC project teams in developing project plans for designing, documenting, and implementing Business Continuity Management and Project Management programs

Working with the Department of Homeland Security office, developed and delivered a Continuity of Operations Program (COOP) to meet the State, Local, and Federal resiliency requirements for the sixth largest police depart in the US

As team manager and SME, designed and delivered a BIA effort for 163 government agencies for one of the largest counties in the US to meet their COOP requirements well ahead of their original goal

Project Manager 2005 – 2007

Delivered many of the EMC BC consulting collateral for external BC consulting projects. Successfully recovered in-trouble projects and brought them in on time and under budget

Developed and delivered many of the EMC BC consulting methodology documents including the Business Continuity Program, Disaster Recovery Program, BC/DR/ER RACI matrix, multiple training presentations, and executive reporting dashboards

Designed and delivered a BIA report effort for 163 of the Clark County, Nevada government agencies

AT&T WIRELESS

Business Continuity National Program Manager 2003 – 2005

Challenged to take AT&T wireless BC exercises to the next level by developing a set of regional and national BC exercises based on their existing experience and infrastructure

Developed, coordinated, executed, and facilitated highly successful Regional and National Business Continuity, Crisis Management, and Disaster Recovery Exercises

BUSINESS RECOVERY, INC.

Sr. Business Continuity Consultant 1998 – 2003

Provided Business Continuity and Project Management consulting to various businesses. Developed Business Continuity and Disaster Recovery Planning

Denver International Airport – Provided Business Continuity, security, and safety consulting that allowed the airport to meet several of their critical audit requirements

US West/Qwest – Successfully created numerous Business Continuity plans to meet the latest audit and resiliency requirements

IBM CORP.

Disaster Recovery Coordinator 1996 – 1998

Successfully designed, implemented, and tested IBM’s largest DR plan after a disaster destroyed a $40B / year software production site

Built and empowered high-performance teams to create a strong collaborative effort to develop and test a complete disaster recovery solution for the software production site

Customer Service & Technical Support Manager – International Distribution 1992 - 1996

Created a positive work environment and took an action-oriented approach to issues focusing on maximizing business opportunities

Successfully managed the disaster recovery efforts of IBM’s International Distribution Center after a disaster caused the loss of the existing facility

Successfully managed a complex quality improvement project across internal and external customer help desk accounts

Created standardized processes and measurements and passed the first ISO9000 audit

IBM Marketing Representative, Consulting Services 1989-1992

Marketing Success: Over delivered on sales and revenue goals for four years as a Professional Services Marketing representative

Supported IBM’s initial efforts to develop their local consulting services offerings to make up for sagging hardware sales

Achieved 130% of sales and revenue goals in providing successful consulting services Eli Lilly, Indiana state and local governments and other large organizations

CERTIFICATIONS

Certified Business Continuity Professional (CBCP), Member Business Continuity Institute (MBCI), Active member of the American Society of Industrial Security’s (ASIS), and the ASIS Crisis Management and Business Continuity Community

PUBLICATIONS:

Committee Member, American National Standard document, Business Continuity Management Systems: Requirements with Guidance for Use, ASIS/BSI BCM.01-2010

EDUCATION / TRAINING

MS, Project Management, DeVry University; BS, Education, Worcester State University; IBM, Coopers & Lybrand, and EMC Project Management & Technical classes; Project Management I & II, CMI Negotiations Techniques; and Riskonnect experience.

OTHER ACTIVITIES

Presented Business Continuity, Disaster Recovery, and Security presentations at national and international conferences for ASIS, Disaster Recovery Journal, PMI, and other industry organizations over the past several years.

Contact this candidate