Customer Service Experience

DIANA TELLO

A Dynamic Solution Driven Person, handling client expirence and motivated to always

learn in different fields. Has 2 years of beauty experience and proudly 6+ years in the banking industry. Banking, Dental and Beauty has always been my main passions and all involve customer expirience, Cash Handling, Time managing and Organzation. All roles have showed me resourceful customer experience and show how self driven and highly adabtable traits within each company.

847-***-****

dianatello2@icloud.. com

Work Experience

BMO Bank — Retail Relationship Banker

11/2021 to 06/2024, Barrington IL

• Good knowledge of Microsoft Word and Microsoft Excel

• CASH HANDLING Experience

• Flexibility working different shifts

• Appointment Organzied / Time Management

• Superior Customer Service skills / Team Player

• Fully experienced in lending

• Visual Basic macros knowledge

• Flexibility working different

• Relationship Building with clients

• Manager backup / Responsibilities

• Developed Client Loyalty

• Trained New Bankers and Tellers

TCF Bank — Teller II

Ulta beauty — Beauty Advisor

Education

Jacob’s High School

08/2019 to 10/2021, Huntley Il

- Identify Crosselling opportunities

- issues checks

- Cash Handling

- Customer Expirence

- Product knowledgeable

- opening and closing regulations

- verifications of deposit

- assisted with atm and dual control duties

- daily balancing

02/2019 to 10/2019, Algonquin

Assisted customers with finding products in store and online Beauty tips and techniques

Advices on products depending on clients and skin types / oily non oily Offered discount and sales specials to customers

Arranged store and products depending on new products coming up Cash handling

Had a daily training beauty video before shift

Product expert

08/2014 to 05/2018

U.S. Career Institute — Dental Assisting

05/2019 to 11/2020

Dental Assisting Certification

Carrer Summary

U.S. Career Institue

Have satisfactorily competed the online course and met all the prescribed standards as specified by the Board Of Directors in accordance with the laws of the State of Colorado.

Skills learned

- Preparing treatment room between patients, sterilizing Instruments, cleaning surfaces,

-obtaining X-rays and 3D scans

-patients notes, updating online records

-inventory checks

- planning and explaining to clients dental information

Contact this candidate