Customer Service Front Desk

MELISSA D. STOTT

*** *. ****** **

Cumberland, MD 21502

301-***-**** ~ *********@*****.***

OBJECTIVE

To obtain a position in a company that will enable me to utilize my current skills and teach me new skills so that I can be an asset to their agency.

COMPENTENCIES

Type 55 wpm

Efficient/time management

Industrial Sewing

Computer Experience

Organized

Dependable

Adaptive Learner

Team Player

Customer Service

WORK EXPERIENCE

Western Maryland Consortium- Front Desk Receptionist - Cumberland, MD 21502 ~ 2023

Answered and transferred calls on a multi-line phone

Checked in participants

Handed out program related documents

Made copies

Blind Industries- Production Associate- Cumberland, MD 21502 ~ 1989-2021

Operated industrial sewing machines

Assembled garments for sewing

Trained Employees

Gave input to corporate board to improve production

VOLUNTEER

Blind Industries and Services of MD-Mentor

Mentor individuals using various technologies.

Mentor individuals learning braille.

National Federation of the Blind (NFB) Secretary - Cumberland, MD 21502

Record/review/submit minutes for monthly meetings

EDUCATION

Allegany College of Maryland-Associates Degree-Office Technology 1990-1994

MELISSA D. STOTT

603 N. Centre St

Cumberland, MD 21502

301-***-**** ~ *********@*****.***

REFERENCES

Professional:

1. Steve Brafford, 231 Holler Rd, Keyser, WV 26726, 304-***-****

2. Cynthia Holden, 55 Ormand St, Frostburg, MD 21532, 304-***-****

3. Robert Morgan, 15912 Brice Hollow Rd, Cumberland, MD 21502, 267-***-****

Personal:

1. Wendy Ruth, 1187 Outer Dr. Hagerstown, MD 21742, 301-***-****

2. Nancy Albarran, 8136 Agnes Avenue North Hollywood, CA 91605, 720-***-****

3.

Contact this candidate