Electrical Engineering C T
Resume:
**************@*****.***
www.atemlefac.com
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
scripting with python
Linux and window
Communication and Collaboration
MySQL.
Electrical engineering
University of buea
2011 2015
Help Desks support/Network Admin
SmarTech
Install and configure computer systems, servers,
and network equipment. Monitoring system
resources, performing backups, applying software
updates and patches, and troubleshooting any
technical issues that arise
Responsible for installing and deploying network
infrastructure, including routers, switches, firewalls, and wireless access points as well as ensuring a
proper connectivity and integration between
network devices.
Monitor network performance, traffic, and security to identify and resolve issues proactively by using network monitoring tools to analyze network traffic, diagnose problems, and optimize network
performance
Design and configure computer networks to meet
the organization's requirements. This includes
determining network topology, IP addressing
schemes, network protocols, and network
equipment selection
Implement and maintain network security
measures to protect the organization's data and
systems. Such as setting up VPNs (Virtual Private
Networks), and access controls to prevent
unauthorized access and ensure data
confidentiality.
Nov 2021 - Aug 2023
I am a motivated solution driven personnel with lots of diverse experiences. Currently a cybersecurity student at Mstate completed courses such as cisco, system maintenance, SQL, Microsoft database, scripting in python, informatic. I am looking forward to positive value. A T E M L E F A C E L V I S
S T U D E N T
cybersecurty
Mstate community college
2023- still
TCP/IP protocols
Help desk Support
Assist in maintaining user accounts, permissions, and access rights to various systems and applications. Follow security protocols and best practices to protect user data and systems from unauthorized access or breaches.
Collaborate with other support technicians, IT teams, and vendors to resolve complex technical issues
Identify and diagnose hardware, software, and network problems reported by users.
Provide step-by-step instructions or guidance to users to resolve their technical problems. Respond to user inquiries and requests in a professional and courteous manner and maintain
Receive and log incoming incident tickets or calls, prioritize them based on severity and impact, and manage the ticket queue. Ensure that incidents are resolved within defined service level agreements (SLAs) or escalate to appropriate teams if necessary.
Maintain detailed records of user interactions, technical issues, and solutions provided.
Assist users with the installation, configuration, and maintenance of computer hardware, software applications, and peripheral devices such as printers, scanners, and routers
Citi net
july 2019-may2021
L A N G U A G E S
English
french
Cryptography Basics: Learn the
fundamentals of cryptography
including encryption algorithms,
hashing algorithms, and digital
signatures. Understand how
cryptographic protocols are used
to secure communications and
data.
Security Tools: Get hands-on
experience with security tools
and utilities used in the industry.
This includes antivirus software,
firewalls, intrusion
detection/prevention systems
(IDS/IPS), and vulnerability
scanners.
Compliance and Regulations:
Gain knowledge about
cybersecurity compliance
frameworks and regulations
such as GDPR, HIPAA, PCI DSS,
and NIST Cybersecurity
Framework. Understand the
requirements and implications of
these regulations for
organizations
Contact this candidate