Demetria Smith
Katy, TX
ad7krk@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Caregiver
SYNERGY HomeCare-Katy, TX
January 2024 to March 2024
1. Assisting elderly
2. Cooking
3. Cleaning
4. Driving them to appointments
Returns Processor
Amazon Warehouse-Brookshire, TX
January 2023 to June 2023
• Processing returns
• Grading
• Packing accuracy
• Documentation
Consultant
NYU Langone Health-Long Island, NY
April 2023 to April 2023
• Trained the front Desk how to schedule and register patient for appointment
• Assisted Front Desk in checking in/out patients
• Assisted with printing of Labels, PAN, ABN, Arm band, and E-sign.
• Help Front desk to setup and navigation of the DAR and MPS.
• Trained the Schedulers how to Transcribe orders.
• Trained schedulers how to schedule order and link order request
• Trained Front desk on insurance and guarantor documentation, and the use RTE
• Assisted Front desk in assigning and returning of tablets and adding of questioner
• Assisted with filtering and working on work queue Consultant
Hartford HealthCare-Hartford, CT
March 2023 to March 2023
• Trained the front Desk how to schedule and register patient for appointment
• Assisted Front Desk in checking in/out patients
• Assisted with printing of Labels, PAN, ABN, Arm band, and E-sign.
• Help Front desk to setup and navigation of the DAR and MPS.
• Trained the Schedulers how to Transcribe orders.
• Trained schedulers how to schedule order and link order request
• Trained Front desk on insurance and guarantor documentation, and the use RTE
• Assisted Front desk in assigning and returning of tablets and adding of questioner
• Assisted with filtering and working on work queue Response Agent
Agero Roadside Assistance-Katy, TX
November 2021 to December 2022
1. Answering calls
2. Emails
3. Double screens
Customer Service Representative
Qualfon-Katy, TX
August 2020 to December 2020
• Answering calls
• Faxing
• Double screen
• Emails
Delivery Driver
New Deal Logistics LLC-Brookshire, TX
January 2020 to April 2020
Delivering packages
Administrative Assistant
Tangipahoa Parish Sheriff's Office-Tangipahoa, LA
June 2018 to June 2019
• Faxing
• Emails
• Microsoft
• Answering calls
Delivery Driver
Amazon DSP-Brookshire, TX
January 2019 to April 2019
Delivery Driver
Amazon.com-Pflugerville, TX
August 2018 to April 2019
Delivering packages
Child Care Teacher
Noah's Daycare-Kentwood, LA
June 2014 to April 2015
Passionate and dedicated child care provider with [11 months ] of experience working with children of all ages. Committed to creating a safe, nurturing, and stimulating environment for children to learn and grow.
• Supervised and engaged with children aged 2-5 in various educational and recreational activities
• Created and implemented age-appropriate lesson plans to promote learning and development
• Ensured the safety and well-being of all children in care
• Strong communication and interpersonal skills
• Patience and empathy when working with children
• Ability to multitask and prioritize tasks effectively
• CPR and First Aid certified
Education
High school diploma
Kentwood High School - Kentwood, LA
August 2000 to May 2009
Skills
• Cold Calling
• Live Chat
• Troubleshooting
• Order Entry
• Technical Support
• Microsoft Outlook
• Computer Skills
• Microsoft Powerpoint
• Computer Operation
• Administrative Experience
• Quality Assurance
• Data Entry
• Typing
• Research
• Driving
• Delivery driver experience
• VPN
• Windows
• Debits & credits
• Typing
• Front desk
• Live chat
• Retail sales
• Microsoft Excel
• Adobe Acrobat
• E-commerce
• Mac OS
• Leadership
• Training & development
• Google Docs
• Cooking
• Search engines
Certifications and Licenses
CPR Certification
CNA
CNA
Certified Home Health Aide
Child Development Associate Certification
Driver's License
May 2021 to June 2029
Forklift Certification