Data Entry Flight Attendant

BRETT OLSON

***** ********** ***** **********, ** 92596

253-***-**** • *************@*****.***

Flight Attendant

Experienced professional with proven success in dealing with the public. Strong ability to carry out tasks that meet and exceed goals and expectations. Demonstrated skills in helping customers with their needs. Expertise in policies and procedures. Proficient in CPR and AED. Background in data entry and compliance reporting.

Professional Experience

Harrahs Resort and Casino- Funner, CA May 2023 – Present

Guest Relations/Public Safety

Provided guests with helpful directions and suggestions that enhance their entertainment experience, interacted with guests on a regular basis, Conducting chip fills, E drops, Floor Drops, Mobile Patrols. Worked primarily on the casino floor doing foot patrols in and around slot machines and gaming tables Assisting guests with lost and found. Experience in first aid and CPR training and dispute resolution. Established and maintained effective working relationships with general public and fire department and Gaming. Escort guests, employees and assets on the casino property

ALO Platinum Logistics - Vista, CA December 2023 – April 2023

Delivery Associate /Amazon

Safely drive and operate delivery vehicle at all times. Use hand held device for routing information, customer delivery information. Navigate a variety of routes throughout delivery area.

Brosnan Risk Consultants – Kent, WA March 2022 – October 2022

Security Officer

Provides exceptional customer service, acts as a crime deterrent while maintaining a positive and professional demeanor at all times. Conducts standardized reports that are prompt, professional and accurate relative to incident, remove wrongdoers or trespassers from the area and must embody and promote company values while operating as a highly visible deterrent on site.

Inter-Rail Transportation – Renton, WA May 2021 – February 2022

Unloader / Vehicle Inspector

Unload brand new vehicles from rail cars in a safe and quality driven manner. Shuttle cars to designated parking spot per vehicle tags. Inspected vehicles for damage and took pictures of damaged vehicles per company standards. Tagged each vehicle by matching vin number to number on tags. Placed vehicle for drivers to offload. Downloaded pictures for DIU reports within 72 hours.

Federal Express Distribution Center – Seattle, WA October 2019 – October 2020

Package Handler

Primary duties ensured the transfer and delivery of items to intended destinations as well as sorting packages for delivery. Also performed physical labor to lift heavy packages and on occasion operation heavy machinery to transfer packages.

Signature Flight Support – Seattle, WA October 2018 – Sept 2019

Line Service Technician

Provided a variety of aircraft services which included marshalling in aircrafts, fueling, hanger storage, towing and other ground support. Coordinate and direct ramp movements for arriving and departing flights. Also delivered a proactive, personalized service experience to private and business aviation clientele.

Gate Gourmet – Seattle, WA June 2018 – Sept 2018

Flight Coordinator

Complete responsibility for catering of assigned flights in addition to providing feedback to respective departments in reference to assigned flights. Ensure internal customer compliance and responding to all customer expectations. Document and track equipment shortages for disputing purposes. Act as a representative of Gate Gourmet when debriefing flights and establishing consistency on all catered flights.

United Airlines – San Francisco, CA March 2017 – Sept 2017

Flight Attendant

Ensure customers safety and comfort while delivering consistent gracious service. Worked and serve meals, snacks, alcohol and conduct on-board sales. Assist customers and respond to on-board medical situations.

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Menzies Aviation – Seattle, WA June 2016 – February 2017

Ground Service Agent

Responsible for maintaining the safety and security of the ramp at all times. Monitor customer safety during boarding and deplaning, marshal aircraft for all arriving and departing Alaska Airline flights, transfer cargo and luggage to other airlines or passengers. Service aircraft as needed, assist in ramp set-up and constantly communicate with flight crew and other ground personnel.

Alaska Airlines – Seattle, WA March 2000 – February 2015

Flight Attendant

Greeted and assisted passengers with proper seating, carry-on bags, and security. Ensured aircraft safety equipment properly worked. Continuously studied and applied all safety regulations. Explained and demonstrated safety equipment and emergency procedures. Promoted sale of onboard items including meals, alcohol and in-flight entertainment.

Additional Professional Experience

Operations Agent, Southwest Airlines, Los Angeles, CA

Education

Estancia High School – Diploma 1979 – 1983

Orange Coast College 1986-1987

Advertising and public relations

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