Customer Service Data Entry
Resume:
Talosaga Ifopo
Honolulu, HI *****
********@*****.***
A place where to utilize grow and excel within the company.
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assista
First Choice In-Home Care-Tacoma, WA
December 2021 to September 2022
Assisted with daily activities, medications prepared meals monitored assisted with laundry also hoyer lift client from bed to the restroom and back assisted with bathed and dressed prepared reports daily activities at the end of the shift.
Security Officer
Securitas-Honolulu, HI
April 2019 to November 2021
Monitored senior citizens condos assisted with customer support and checked clients and vendors twic cards in order to pick up and drop off at the ports log in and log out and assisted with customer service Call Center Agent
Alorica Call Center-Fresno, CA
October 2018 to March 2019
Assist with Customer Service. Promoting verizon products. Answered and transfer calls. Update customer service plan. Do data entry. And assist customer with technical support. Dispatcher
PolyAdventure Incorporated-Lihue, HI
October 2018 to January 2019
Direct customer's out to their transportation. Arrange transportation for Luaus, and all the tours. Assist customer service to all VIPS. Prepare signs for all the tours and turn in paperwork on our daily activities at the end of the shifts.
Caregiver/Care Provider
Jubilee Care-Fresno, CA
August 2017 to September 2018
Assisted patients during meals activities bathing sleeping time. Monitored patients take their medications. And assisted patients with their meals and prep their foods. Dispatcher/Customer Service Representative
Ampco Express Aviation-Honolulu, HI
February 2007 to July 2017
Assist with customer service. Check In customers and direct them out to their destinations. Dispatch vehicles out to assign stations. Monitor lot A and lot B. Update all. Chicles documents in order to operate in the company.
Mailing Clerk
Mailing Company-Honolulu, HI
January 2003 to February 2007
Sorting mails in alphabetical order. Place labels on envelopes. Stuff and insert letters in envelopes for Bank company. Distributed mails and send out to the airport cargo and weigh mails. Receptionist/Clerical
Ground Transport-Honolulu, HI
January 1999 to December 2002
Answered calls, screened referred. Update documents for all school buses. Record daily activities. Order parts for school buses. Filing, log mechanics time card daily. Assist mechanic department on what needs to be done on daily basis. Oversee the department when big boss off duty. Arrange dry cleaner company pick up and drop off laundry for mechanics. Prepare reports & data entry. Prepared Time cards for mechanic department, assist in inventory. Input & update for all school buses and dispatch buses out to their destination.
Receptionist/Clerical
NON PROFIT ORGANIZATIONS For Immigrant And Comprehensive Counseling Services-Honolulu, HI December 1999 to January 2001
Data entry, file clerk, answered and transferred calls out to different departments. Assist case managers with paper works for housing, immigrations services, counseling services, food services, medical services. Prepared files or documents for all clients. Set up appointments for clients. Assisted HCAP students for daily activities. Assisted clients with customer service and sign up clients for their appointments. And prepared daily reports at the end shift.
File Clerk/Office Assistant
State Capitol/Senator's Office-Honolulu, HI
September 1995 to November 1999
Answered calls, referred and screened calls. Filing, assist case managers with paperwork, Scheduled appointment for clients. Assist clients with housing, shelter, food, and immigrant services. Input and updated information for all clients. And prepared reports for daily activities and followed up with clients appointment.
Education
Certificate in Computer Technology
ETC University Of Hawaii - Honolulu, HI
September 1992 to May 1993
Associate in Office Of Administration
Honolulu Community College - Honolulu, HI
November 1991 to May 1993
High school in High School Education
Tafuna High School - Honolulu, HI
September 1986 to June 1990
Skills
• Typing
• English (10+ years)
• Active Directory (3 years)
• Home care (3 years)
• Social work (2 years)
• Mechanic experience (2 years)
• Data entry (7 years)
• Microsoft Word (5 years)
• Front desk (8 years)
• Computer networking
• Windows (8 years)
• Filing (5 years)
• Stocking (3 years)
• Technical support (3 years)
• Disaster recovery
• Microsoft Office (3 years)
• Multi-line phone systems (5 years)
• Dispatching
• Customer service (10+ years)
• Network support (3 years)
• Organizational skills (5 years)
• Caregiving (5 years)
• Clerical experience (5 years)
• Network monitoring
• Computer operation (10+ years)
• System administration (3 years)
• Microsoft Excel (7 years)
• Operating systems (7 years)
• Administrative experience (8 years)
• Help desk
• Cold calling
• Information security
• AHA BLS (2 years)
• National CPR Foundation (2 years)
• Computer hardware (5 years)
• Cash handling (5 years)
• Computer literacy (3 years)
• Microsoft Outlook (5 years)
• Communication skills
• Computer skills (10+ years)
• Math
• Debits & credits
• Word processing (2 years)
• Bilingual (1 year)
• Spanish
• Microsoft Access (5 years)
• Clerical experience
• Typing (10+ years)
• Customer service
• Vital signs (3 years)
• Documentation review (5 years)
• Front desk
• Microsoft Access (5 years)
• Windows
• Help desk (3 years)
• Cash handling
• Debits & credits (7 years)
• Teaching (2 years)
• Hospitality (1 year)
• Sales (3 years)
• Technical support (3 years)
• Computer hardware (2 years)
• System administration (3 years)
• Computer networking
• Active Directory (3 years)
• Security
• Information security (3 years)
• Operating systems (5 years)
• Network support
• Purchasing (5 years)
• Cash register (5 years)
• Human resources
• Federal Aviation Regulations (3 years)
• Hospital experience
• Transportation management systems
• Hotel experience (2 years)
• Restaurant experience
• Home health
• PKI
Certifications and Licenses
First Aid Certification CPR Certification
September 2020 to October 2024
CNA
QMHP Certification
AED Certification
June 2020 to 2022
Guard Card
October 2020 to October 2025
Act 120
QIDP Certification
Baton Permit
PERC Card
BLS Certification
Act 235
CPR Certification
Certified Home Health Aide
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