Levi Palmer III
*** ******** **, ******* **, ****1 • 716-***-**** • ***********@*****.***
Security Guard Manager Seasoned Security Guard Manager with over a decade of experience in leading security teams and managing comprehensive security operations. Expertise in developing and enforcing robust security protocols, conducting thorough incident investigations, and coordinating with law enforcement agencies. Demonstrated ability to train and mentor staff, ensuring high standards of safety and security. Recognized for exceptional leadership, strategic problem-solving, and a steadfast commitment to protecting people, property, and assets.
Experience
Security Guard Manager
Mueller Security, Buffalo, NY
Mt. Saint Mary’s Hospital
March 2020 to Present
Oversees and manages a team of security guards, ensuring adherence to company policies and procedures.
Developed and implemented security protocols and emergency response procedures.
Lead continuous training sessions for staff on security and safety protocols.
Managed monitor surveillance systems to coordinate with law enforcement as necessary.
Investigated security breaches and incidents, preparing detailed reports for management and stakeholders.
Security Guard
Mueller Security, Buffalo, NY
Erie County Youth Detention Center
March 2017 to March 2020
Conducted property patrols and monitored surveillance equipment to ensure security and safety standards were met.
Performed regular facility inspections to uphold and maintain high security standards.
Responded promptly to alarms and incidents, ensuring swift and effective resolution.
Enforced security and safety procedures to ensure a safe environment for all personnel and property.
Stock Associate
Walmart Supercenter, Cheektowaga, NY
April 2016 to April 2017
Prevented financial loss by effectively addressing theft and fraud through vigilant monitoring and proactive measures.
Monitored store premises through both floor patrol and camera surveillance to deter and detect suspicious activities.
Enforced company security and safety procedures to ensure a secure environment for customers and staff.
Conducted routine inspections to uphold security standards and identify potential vulnerabilities.
Security Officer
Crucial Human Community Center, Buffalo, NY
May 2014 to October 2015
Coordinated recruitment events contributing to high enrollment.
Managed office in supervisor's absence.
Provided courteous and knowledgeable responses to information requests.
Earned excellent performance reviews for work volume, accuracy, and commitment.
Education
High School or Equivalent in Criminal Justice
Bryant & Stratton College, Buffalo, NY
August 2018 to June 2019
Skills
Team Leadership Security Protocol Development Staff Training Incident Investigation
Customer Service Events Management Surveillance Microsoft SharePoint
Writing Skills Recruiting Computer Networking Pallet Jack Shipping & Receiving
Stockroom Management Microsoft Office: Word, Excel, Outlook
Certification and Licenses
Security Guard License
New York State Department of State Division of Licensing Services
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Reported irregularities, informed violators of policy, and restrained trespassers.
First Aid Certification
CPR
Activities
Administrative Skills • Office Management • Records Management • Database Administration • Executive Support • Travel Coordinator