EBRAHIM JEBAT
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Experienced IT Engineer with over 14 years of proven expertise within a dynamic global enterprise setting. Renowned for adeptly navigating complex challenges and implementing best practices across diverse domains, including Windows Technologies, Networking, Azure and AWS Cloud, Databases, Virtualization, and Cybersecurity. Notable for exceptional communication abilities, facilitating seamless collaboration with cross-functional teams. Possess a robust portfolio of 13 certifications from industry leaders such as Microsoft, CISCO, CompTIA, and AXELOS, spanning various facets of IT infrastructure, including Servers, Networking, Endpoints, Cyber Security, and Cloud Services. Driven by a commitment to professional growth, I am currently pursuing a master’s degree in cybersecurity while actively advancing my knowledge in Cloud Computing. Dedicated to maintaining a cutting-edge skill set through ongoing technical, operational, and support certifications. Professional Experience
Lakeview Loan Servicing LLC, Dec 2022– Present
Azure Cloud Engineer - Present
- Designing, implementing, and managing Azure cloud solutions to meet business requirements and objectives.
- Deploying and configuring Azure infrastructure components such as virtual machines, storage accounts, virtual networks, resource groups, function & web apps, Azure Policies, and load balancers.
- Ensuring security and compliance of Azure environments through implementing best practices and security controls, mainly over Azure Policies.
- Building PowerShell automation scripts for tagging Azure resources to improve resource management and organization.
- Automating deployment and management tasks using Azure Resource Manager (ARM) templates, PowerShell, Azure CLI, and Terraform.
- Assisting developers’ team in implementing and managing Azure DevOps pipelines for continuous integration and deployment (CI/CD) of applications and infrastructure.
- Managing VDI host pool environment, ensuring optimal performance and availability for virtual desktop infrastructure.
- Led the project for conducting Azure vulnerability assessments and participating in remediation efforts using Azure Security Center and Azure Cloud Defender, ensuring proactive identification and mitigation of security risks and threats across Azure and hybrid cloud environments.
- Building vulnerability dashboards leveraging Power BI, Snowflake, Rapid7, SCCM, Tanium, and other sources, contributing to significant improvements in the security posture and achieving notable security score milestones for my team and other departments.
- Collaborating with cross-functional teams to design and implement hybrid cloud solutions integrating on- premises infrastructure with Azure and AWS services, including hub-spoke architecture, and optimizing network performance by routing traffic between on-premises and different cloud regions to ensure seamless connectivity for applications and services.
- Working on Azure Data Factory to orchestrate and automate data integration processes, ensuring efficient data movement and transformation across various data sources and destinations within the Azure ecosystem. Sr. Desktop Engineer Aug 2019 – Dec 2022
- Oversaw Active Directory Infrastructure for a user base exceeding two thousand individuals alongside a corresponding number of endpoints.
EBRAHIM JEBAT
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- Executed and enhanced IT lifecycle procedures within ServiceNow, adhering meticulously to the principles of the ITIL framework. This involved refining processes for incident management, work orders, service requests, and asset management to ensure alignment with industry best practices and standards.
- Directed SCCM server infrastructure administration across 9 sites spanning five states and three data centers.
- Managed WSUS and SUP for patching, executed PowerShell automation, facilitated OS deployment, and oversaw application packaging.
- Configured Branch Distribution Points, implemented Asset Intelligence, and maintained Windows Deployment Services/PXE.
- Orchestrated the integration of SCCM with Azure, resulting in enhanced endpoint security and management for remote users, streamlined asset classification and validation, reduced latency for device changes, increased upgrade confidence, and realized savings of over $700K Yearly through the implementation of Intune Autopilot for remote user onboarding.
- Maintained and customized multiple SQL Server instances, crafting tailored SQL reports to meet business needs.
- Delivered top-tier support to C-level executives, ensuring timely resolution of incidents, work orders, and asset management tasks within the ITIL Framework utilizing the ServiceNow ticketing system. DIYAR United CO, (Hardware & Software Engineer) Mar 2014 – May 2019
- Proficient in Windows Server and Desktop technologies encompassing Active Directory, DNS, DHCP, Hyper-V, High Availability, SQL, IIS, PowerShell, SCCM, and Windows 10, with a track record of implementation across enterprise-level organizations, including Kuwait Oil Company.
- Acquired foundational expertise in Office 365 administration, managing services such as Teams, SharePoint, OneDrive for Business, and Power Automate.
- Demonstrated mastery in virtualization technologies, including vSphere ESXI, vCenter, Nutanix, and Hyper-V, spanning Windows and Linux operating systems.
- Proficient in CISCO Networking, handling Switches, Routers, ASAs, Network Security, VPNs, IP Telephony, Wireless LAN Controllers (WLC), and Wireless Access Points (AP).
- Directed the administration and optimization of IP address allocation, developed network resources, and provided comprehensive Tier 2 and Tier 3 support to end-users and server environments by training support personnel.
Glory Systems CO. (Technical Support Engineer) Aug 2009 – Feb 2014
- Configured and resolved issues with servers, desktops, and laptops and addressed basic network concerns, efficiently diagnosing and rectifying hardware or software faults.
- Proficiently categorized and addressed equipment issues, promptly responding to service calls to uphold the Network Operations Center's (NOC) operational efficiency.
- Maintained meticulous reporting and documentation of daily tasks, ensuring comprehensive records of troubleshooting activities and facilitating pre-sales marketing and sales planning on an annual basis.
- Provided expert technical assistance to clients and internal stakeholders, offering timely resolutions to hardware and software-related queries.
- Collaborated with cross-functional teams to identify and implement solutions for complex technical issues, ensuring minimal disruption to operations.
- Conducted thorough root cause analysis to identify underlying issues and prevent recurring problems, enhancing overall system reliability and performance.
- Participated in regular training sessions to stay abreast of emerging technologies and industry best practices, continually enhancing technical proficiency and troubleshooting capabilities EBRAHIM JEBAT
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Technical Skills
• Windows Server: 3 MCSE Certifications cover all Windows Server administration and reporting aspects.
• Networking: CCNP knowledge level in CISCO Routing & Switching, Security, and network virtualization.
• Security: 3 pro-level Certifications in network security, server hardening, and systems security.
• Scripting: strong passion and knowledge in scripting and programming on Python, C++, Visual Basic, Visual Studio, PowerShell, SQL, and PL SQL queries.
• Cloud Computing: Azure Architect Expert course self-study.
• Database technologies: Azure Database Administrator course, MCSA SQL Database, Oracle, Cosmos self-study.
• Power BI: MCSA Power BI Reporting course (analyzing and virtualizing data with Power BI).
• Office 365 administrator Course covers designing, implementing, and migrating 365 services. Technology & Applications
Power BI virtualization and reporting, Windows Server technologies, Linux, MAC OS x, Azure Services, AWS, Server Virtualization on ESXI and Hyper-V, Azure Database Administration and reporting, Oracle Database administration and reporting, SQL Database administration and reporting on-premises and cloud, Cosmos Database, Networking technologies with CISCO and cloud, DHCP, PowerShell Scripting and Automation, Networks Security and VPN, excellent knowledge and passion in cyber security and servers hardening. Education
• Bachelor’s Degree in Computer Information Systems, Jordan, 2009.
• In-Progress: Microsoft Azure Cloud Architect.
• In-Progress: Microsoft Azure Security Engineer.
• In-Progress: Microsoft DevOps Engineer Expert.
• In-Progress: Microsoft Azure AI Fundamentals
Certifications
• Microsoft Azure Administrator
• CISCO CCNA R&S
• CISCO CCNA Security
• MCSE Server Core Infrastructure
• MCSE Mobility (SCCM)
• MCSE Desktop
• ITIL Foundation V3
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• Securing Windows Server
• CompTIA Secure Infrastructure Specialist
• CompTIA Operation Specialist