Sales Representative Account Executive
Resume:
SYLVESTER L. HARVEY, II
Silverspring, MD 20906
*.**********@*****.***
EDUCATION:
UMUC
Graduation Date: March 2017
Bachelor of Science (B.S) – Major: Accounting
UNIVERSITY OF MARYLAND, COLLEGE PARK 2010-2013
EMPLOYMENT:
Cox Business January 2024-Present
Client Development Executive
Consistently prospected and initiated contact with at least 200 clients per week via door knocking, cold calling, specialized campaigns, referrals and networking events.
Determined client pain points via thorough needs analysis assessments to win new logo accounts, resulting in a 10% increase in overall sales for this role.
Collaborated closely with project management team to ensure orders were installed in a timely, efficient manner.
Utilized Salesforce to create and/or manage hundreds of prospects and opportunities.
Used knowledge of cloud products and communications skills to educate clients, overcome objections, and win deals.
Amazon Web Service July 2022- April 2024
Enterprise Inside Sales Representative (Media & Entertainment)
•Created and managed relationships with over 100 Independent Software Vendors which led to up-sells and cross-sells.
•Worked backwards with Demand Generation Representative, Solutions Architects and Technical Managers to offer cloud-based solutions to clients.
•Collaborated with team to orchestrate “CFO Transformation” workshop which generated multiple C-Suite attendees.
•Stayed abreast with industry trends and news to be able to best advice clients.
•105% attainment of ramp quota Q3 (July-Sept.)
•103% attainment of quota Q4 (Oct.-Dec.)
•101% attainment of quota Q1 (Jan-March)
•Obtained AWS Cloud Practitioner
First Guaranty Mortgage Corporation June 2021-July 2022
Senior Account Executive
•Made outbound calls (50 dials a day) to generate new sales opportunities.
•Exceeded monthly quota of 12 locked loans (roughly $250,000 per loan) by 10% on average.
•Collaborated with tech support to enhance new software based on customer feedback.
•Used CRM to complete full cycle sale for over $3,000,000 in 1st quarter.
Freedom Mortgage June 2017-June 2021
Account Executive
•Used product knowledge and selling skills to sale mortgage loans
•Used organization skills to manage pipeline and customer base of dozens of loans (averaging over $250,000 per loan)
•Recipient of 1st Flyer “Customer Focused” Award
•Top 10 producer in the Maryland Office for 2018
•11th overall producer in the Maryland Office for 2020
•One of three loan advisors selected to test new CRM and sales software to optimize it for sales floor use
M&T Bank August 2015- May 2017
Relationship Banker
•Used persuasive skills and product knowledge to sale customers bank products and services.
•Exceeded every quarterly sales goal by at least 20%.
•Managed customer relationships/transactions using a CRM system.
•Processed teller transactions (cashing checks, deposits, etc.)
Pohanka Honda January 2013-January 2015
Internet Automobile Sales Representative
•Finished as top rookie salesperson of the year.
•Responded to internet leads from dozens of sources and used persuasive skills to convince customers to set appointments to come purchase vehicles
•Used product knowledge to evaluate Customer’s needs and wants and give them expert advice on which vehicle to purchase.
•Used sales skills to negotiate price, interest rate, and other deal terms with customer until an agreement is reached.
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